Feedback about our transcription service
We look forward to receiving your suggestions. This will allow us to respond to your needs
and expectations more efficiently in the future. We value our clients and the 605,010 minutes of audio we
have transcribed so far.
I had a technical 40 min interview that I needed to be transcribed and they did that perfectly and in under 24 hours. I will be using them all the time.
I use the service regularly for transcribing earnings calls and other business events. Quality definitely differs between transcribers, but is always at a minimum very decent, and turnaround times are great. Highly recommend.
Your website is easy to navigate, your gatekeepers are helpful and courteous (and patient), and your transcriber worked with a difficult digital file (the speaker had a very soft voice) with grace. I'm impressed! And we will be using you again and again during the 6-month period of our research project.
My first attempt at using a service like this. It was extremely easy to navigate and understand their website. Amazingly simple to upload the document and it was back to me in less than 24 hours. The transcription was excellent especially considering there was a good deal of background noise that had to be dealt with. I will be using this for another major project I have soon.
I love S2T. They have a lot of talented people on staff. I'm really impressed by how quick they turn around projects. Each transcript I have gotten has been great with only a few having minor errors in specialized industry terms. I'm glad to have them as part of my team.
I had over 400 minutes of interviews to be transcribed. After a smooth exchange of emails to get a confidentiality form signed (my institution requires it), it took less than 24 hours to receive the completed transcription files (the first one came within 3 hours of completing the order!). Not only that, but the number of errors was minimal. I'm happy with the service, and I have already recommended it to colleagues.
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