Transcription Hub
HumanHuman + AI transcription with strong accuracy focus, compliance options, and flexible turnaround speeds.
Provider Facts
| Service type - Human | Yes |
| Service type - AI | No (hybrid speech-to-text technology mentioned) |
| Pricing model | Pay-per-minute |
| Free trial | Medical transcription "15 days free" (otherwise Not disclosed) |
| Enterprise pricing | Yes |
| Turnaround standard | 5 days |
| Rush available | Yes |
| Rush options | 2 days; 1 day |
| Accuracy claim | 99% (subtitles/captions up to 99.9% mentioned) |
| Accuracy guarantee | 100% satisfaction guaranteed |
| QA process | Multi-level transcription quality control process |
| Languages | Translation in 35+ languages (pricing by word); transcription language count Not disclosed |
| Translation services | Yes |
| Text formats | Not disclosed (delivered in requested format) |
| Subtitle formats | Not disclosed |
| Pro formats | Not disclosed |
| API access | Not disclosed |
| Webhooks | Not disclosed |
| Zapier | Not disclosed |
| Video platforms | Not disclosed |
| Cloud storage | Dropbox + Google Drive ordering supported |
| HIPAA | Yes (medical transcription) |
| GDPR | Not disclosed |
| SOC2 | Not disclosed |
| ISO27001 | Not disclosed |
| Encryption | Not disclosed |
| NDA available | Yes |
| Enterprise billing | Flexible billing; Contract / Purchase Order |
| Volume discount | Yes |
| Account manager | Yes (account management) |
| SSO | Not disclosed |
| Custom workflows | Yes (custom workflow + formatting for enterprise; EHR/EMR integration mentioned) |
| White label | Not disclosed |
| Support channels | Phone + Live chat |
| 24/7 support | Not disclosed |
| Phone support | Yes |
| Response time | Not disclosed |
| Documentation quality | Fair |