Amberscript
Human AI
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Human + AI transcription with strong accuracy focus, compliance options, and flexible turnaround speeds.
Provider Facts
| Service type - Human | Yes |
| Service type - AI | Yes |
| Pricing model | Pay-as-you-go / subscription credits (varies) + custom enterprise |
| Free trial | First 10 minutes free |
| Enterprise pricing | Yes |
| Turnaround standard | Automatic usually within an hour; manual depends on selected delivery time |
| Rush available | Yes |
| Rush options | Human delivery options (24h cited; depends on chosen SLA) |
| Accuracy claim | Manual transcription claimed 100% accurate (human expert) |
| Accuracy guarantee | Not disclosed |
| QA process | Human expert "perfect" jobs + editor workflow |
| Languages | Automatic available in 39+ languages (varies by product); translations in 70+ languages |
| Translation services | Yes |
| Text formats | Word, JSON, TXT |
| Subtitle formats | SRT, VTT, EBU-STL |
| Pro formats | EBU-STL |
| API access | Yes |
| Webhooks | Not disclosed (API shows status polling) |
| Zapier | Not disclosed |
| Video platforms | Not disclosed |
| Cloud storage | Not disclosed |
| HIPAA | Not disclosed |
| GDPR | Yes |
| SOC2 | Not disclosed |
| ISO27001 | Yes (ISO 27001 certified) + ISO9001 |
| Encryption | SSL + at-rest encryption |
| NDA available | Yes |
| Enterprise billing | Centralized billing (monthly) available |
| Volume discount | Yes |
| Account manager | Yes |
| SSO | Yes (SSO/SAML) |
| Custom workflows | Yes (API) |
| White label | Not disclosed |
| Support channels | Chatbot/chat, email, phone |
| 24/7 support | No (hours not 24/7) |
| Phone support | Yes |
| Response time | Email response within ~24h on weekdays (stated) |
| Documentation quality | Good |
