HappyScribe
Human AI
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Human + AI transcription with strong accuracy focus, compliance options, and flexible turnaround speeds.
Provider Facts
| Service type - Human | Yes (human proofreading / human-made services) |
| Service type - AI | Yes |
| Pricing model | Subscription (credits) + per-minute human services |
| Free trial | 10-minute free trial (AI) |
| Enterprise pricing | Yes |
| Turnaround standard | AI automatic; Human-made strives under 24h (varies by language) |
| Rush available | Yes |
| Rush options | Faster human-made options available; show "Under 24h (typical)" |
| Accuracy claim | 99% (human-made claim) |
| Accuracy guarantee | Not disclosed |
| QA process | Human professionals proofread/produce final output |
| Languages | 120+ languages |
| Translation services | Yes |
| Text formats | DOCX, TXT, PDF, HTML, XML, JSON, CSV (plan-dependent) |
| Subtitle formats | SRT, VTT, STL (plan-dependent) |
| Pro formats | FCPXML, EDL (plan-dependent) |
| API access | Yes |
| Webhooks | Not disclosed |
| Zapier | Yes |
| Video platforms | Supports public links like YouTube/Vimeo via API; Meetings via Google/Zoom/Microsoft calendars |
| Cloud storage | Yes (API supports uploading to their S3 + external public URLs) |
| HIPAA | Not disclosed |
| GDPR | Yes |
| SOC2 | Yes (SOC 2 Type II) |
| ISO27001 | Not disclosed |
| Encryption | TLS in transit + encryption at rest |
| NDA available | Yes (available for Enterprise/procurement) |
| Enterprise billing | Not disclosed |
| Volume discount | Not disclosed |
| Account manager | Yes (Enterprise) |
| SSO | Yes (Enterprise SSO/SAML) |
| Custom workflows | Yes (API + team controls) |
| White label | Not disclosed |
| Support channels | Email + in-dashboard messaging/chat |
| 24/7 support | Not disclosed |
| Phone support | No (not disclosed) |
| Response time | Not disclosed |
| Documentation quality | Good |
