Sonix
AI
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Human + AI transcription with strong accuracy focus, compliance options, and flexible turnaround speeds.
Provider Facts
| Service type - Human | No |
| Service type - AI | Yes |
| Pricing model | Pay-as-you-go (Standard); Subscription + usage (Premium); Enterprise custom |
| Free trial | 30 minutes free |
| Enterprise pricing | Yes |
| Turnaround standard | ~5 minutes (claim) |
| Rush available | Partial |
| Rush options | Real-time streaming via API (access/pricing varies) |
| Accuracy claim | Up to 99% (claim) |
| Accuracy guarantee | Not disclosed |
| QA process | AI + editor tools + custom dictionary |
| Languages | 53+ transcription; 54+ translation |
| Translation services | Yes |
| Text formats | DOCX, TXT, PDF, JSON |
| Subtitle formats | SRT, VTT |
| Pro formats | FCPXML |
| API access | Partial (Premium/Enterprise) |
| Webhooks | Yes |
| Zapier | Yes |
| Video platforms | Zoom, Teams, Meet, Webex |
| Cloud storage | Yes (Drive/Dropbox + integrations) |
| HIPAA | Limited (BAA available) |
| GDPR | Yes |
| SOC2 | Yes |
| ISO27001 | Not disclosed |
| Encryption | TLS; AES-256 at rest |
| NDA available | Yes |
| Enterprise billing | Not disclosed |
| Volume discount | Yes |
| Account manager | Yes |
| SSO | Yes |
| Custom workflows | Yes |
| White label | No |
| Support channels | Email/chat/phone (partial) |
| 24/7 support | No |
| Phone support | Partial |
| Response time | ~4 hours business hours (claim) |
| Documentation quality | Good |
