Custom Transcription & Audio Annotation

Custom Transcription

Your Guidelines. Our Editors.

Verbatim or clean transcription
Speaker diarization (A/B/roles)
Segment- & word-level timestamps (ms)
Scales from pilot to thousands of hours

Emotions, Sentiment & Intent

Label What Matters In Every Utterance

Emotion tags (with intensity)
Sentiment per utterance/turn
Intent / dialog acts (ask, confirm, escalate)
Nuance: sarcasm, hedging, certainty

Conversation & Acoustic Cues

Structure, Overlaps, And Non-Speech Events

Overlaps/interruptions, fillers & disfluencies
Non-speech: laughter, sighs, coughs, breaths
Pauses/silence gaps, emphasis, rate (wpm)
Background noise and channel notes

Delivery, QA & Security

JSON Output, Audited Quality

Delivery in your schema (JSON)
Multi-pass QA: spot checks, gold tasks, consensus
Audit-ready reports & SLAs
Enterprise security: NDAs, access controls, retention policy

Can’t find exactly what you need?

Always Ready to Adapt

We tailor the workflow to your brief. Custom schemas, labels, and review steps and iterate quickly through a pilot until it’s spot on. Delivery matches your JSON format and metadata, with a dedicated editorial lead, clear SLAs, and enterprise-grade security.

Book A Meeting

1/733

Verified Order

“great service so far , your Customer support is super helpful !!”

claudio dabed

Sep 18, 2025

“Very quick turnaround and the accuracy is amazing!”

Lehigh Acres Fire District

Sep 15, 2025

“This was a really quick turnaround, which I appreciated. The transcript proofreading was perfect, but I do appreciate the accuracy given the not-great audio quality. ”

Shea Martin

Sep 4, 2025

“You guys are amazing even without this offer!!”

luis e cardenas a

Aug 28, 2025

We Trust in Human Precision

Value-Driven Pricing

Trusted by Global Leaders