About Us

Our start

During that time we discovered that audio transcription was a big pain point for both customers and transcribers. Customers had a hard time finding a high quality and reliable transcription service. The transcribers had to spend undue amount of effort to transcribe and struggled to maintain the quality when faced with volumes. We decided to focus on audio transcription and build a system which had quality checks and balances inbuilt into the process, minimized the manual effort required for transcription and could handle large volumes. GoTranscript was founded in 2006 in Edinburgh, Scotland.

2006

Get-up-and-go: we started with only 37 transcriptionists and 15 proofreaders

2007

20,000 transcriptions delivered

2009

File-cutting system created

2010

Team exceeded 1,000 transcriptionists

2011

Team exceeded 500 proofreaders

2014

Trusted by over 5,000 clients

2015

150,000 transcriptions delivered

2019

Our team consists of nearly 2,000 global colleagues

Along the way

Products we’ve introduced since we started

We launched 12 products, all designed to save our customers valuable time and make our services more affordable to everyone.

144

Millions minutes transcribed

We have transcribed almost 274 years!

Number of eclipses we’ve seen

And there will be another one until our 15th birthday!

Number of office dogs

Couldn’t have done it without our puppy pals!

Number of apps we’ve launched

Rather than carrying around a separate recording device, you can download a voice recording app to your phone. GoTranscript Mobile Application pairs convenient voice recording with simple transcription services, making it the best friend of journalists everywhere.

our accomplishments

4.9 / 5

review score

1492 customer reviews

100% Human-Powered company

99% accuracy guaranteed

20,000+

happy customers

Our future goals

Our system is continously under development and we are working round the clock to improve it. We are on a mission to build the world’s best transcription service and the best place to find audio transcription work.

Meet our dedicated project management team

The tireless, exacting work of our project managers enables us to maintain a client satisfaction rate of 98% year after year. They ensure that your project deliverables meet your quality requirements and deadlines.

Sandra Jenkins

"My team and I ensure that all projects run smoothly 24/7."

Martin Donile

"I am in charge of complex projects."

Isabella Rossi

"My job is to recruit and test the best transcribers on the market."

Parker Corporation LP
Registration No.: SL12792

39 Duke Street
Edinburgh EH6 8HH
United Kingdom

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Hawaii Beverage Guide verified

July 22nd, 2019

The Transcript was as accurate as we would have expected it to be considering the occasional usage of technical language.

Amplomedia verified

July 19th, 2019

Don't waste your time with Scribie.com. I tried them first as they were a bit cheaper, but they said the audio wasn't good enough and wanted to charge me double and extend the delivery time from 36 hours to 1 full week. GoTranscript didn't complain about the quality of the audio and delivered within the timeframe promised and they were very accurate. I loved the fact that they have the editing tool that allows me to listen to the portions they felt were inaudible. Overall I'm very happy with the service and would highly recommend it to others.

JanSan

July 17th, 2019

This was my first time using this service. I needed to have a short letter translated and found this service online. The rates aren't bad and I was curious how my letter would be translated. I got my translation pretty fast, and so far I'm satisfied with the whole process. I will most definitely be using this service again for my letter translations in Korean.

Liz

Good quality transcript from focus group recording. Took a little longer than that promised 24 hours, which was a little disappointing for a first order, but I placed another much larger order (more than 24 hours before I need the results) so we'll see if delivery time is more accurate this time around.

GoTranscript

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