GoTranscript was founded in 2005 in Edinburgh, Scotland. During that time, we discovered that audio transcription was a big pain point for both customers and transcribers. Customers had a hard time finding a high-quality and reliable transcription service. The transcribers had to spend undue amounts of time and effort to transcribe and struggled to maintain the quality when faced with large orders. We decided to focus on audio transcription and build a system that had quality checks and balances inbuilt into the process, minimized the manual effort required for transcription, and could handle large volumes.