Do you offer a discount for high volume?
Yes. We love our customers! To show our appreciation for your patronage, we offer a Customer Loyalty Program. It's our way of thanking you. You can get the lowest prices around and enjoy special discounts just by continuing to use our services.
For our loyal customers, the price per audio minute can be as low as $0.86.
5% OFF for 120+ uploaded minutes*
10% OFF for 480+ uploaded minutes*
20% OFF for 960+ uploaded minutes*
*Uploaded minutes calculated for all orders.
Do you offer transcription services in other languages?
Yes. For the moment, the available languages are: English, Albanian, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indian, Indonesian, Italian, Japanese, Korean, Kurdish, Kyrgyz , Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Maltese, Nepali, Norwegian, Persian (Farsi), Polish, Portuguese, Romanian, Russian, Serbian, Shona, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tajik, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese.
How do I know if I have a low-quality audio file?
Low-quality audio has one or more of the following:
• Speakers talking over each other
• Background noise
• A low-quality microphone
• A microphone that's far from the speaker(s)
We add $0.20 a minute for these more complex transcriptions and assign them to our more experienced Pro Transcribers to guarantee quality results.
Also, most of our English-language transcribers are based in the U.S. and U.K. An ESL speaker can be hard to decipher, as can even a thick Australian or South African accent. Please use this Pro Transcriber option for:
• Speaker(s) with a heavy accent
• Two or more different accents
Please be sure to click the 'Yes' radio button next to the 'Low-quality audio / Heavy accent' option on your order form. Choosing this option ahead of time ensures that you receive your completed file as quickly as possible.