Our Customers
Top Priority

Customer experience is GoTranscript top priority. We put our customers first by focusing on comprehensive onboarding, constant guidance and dedicated 24/7 support.

Learn how our customers increased efficiency, reduced overhead, and saved valuable time and resources.

Finastra
"We interview our customers and internal experts on different aspects of the market and business in general. With GoTranscript, we can quickly turn these interviews into text without spending time and resources on transcription and note-taking. These transcripts help our employees focus on value-added work and significantly improve knowledge transfer within the company."
Andrei Charniauski
Director of Market Intelligence
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gen.video
"We were looking for a new transcription service and found GoTranscript through a New York Times link. We're doing everything automatically through the API. Combined with the stellar turnaround time, we were able to automatize the whole process and offer a premium, seamless experience to our clients. This helps us spread the word about our incredible level of support."
Bill H.
gen.video co-founder
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Healthcare Education Company*
"Before we started using GoTranscript, we didn't provide text content with all our materials. With their transcripts and captions, we were able to make our training materials accessible to new customers while meeting all necessary accessible standards."
*The information has been anonymized as requested by the client
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Financial Services and Investment Company*
"We were looking for a transcription service that offers fast turnaround times we can rely on. GoTranscripts 24-hour turnaround option is crucial for us because we need our conference calls transcribed as fast as possible without compromising accuracy. The service helps us create summaries and get them approved by compliance faster, so they can be used by our sales, product, and marketing teams."
*The information has been anonymized as requested by the client
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RSM
"We wanted to expand our training offerings to more regions of the world with more language options. Since we already used GoTranscript, we decided to try the translation service. Thanks to their high accuracy, low cost, and fast turnaround times, we're able to educate more people internationally in several different languages."
Calvin Reid
Deputy Director of Creative, Risk and Strategic Management, Corp.
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Operation Smile
"We use GoTranscript primarily to transcribe and translate videos and interviews. We use this content for storytelling, mostly video and editorial. The service allows us to expedite the process and tell more complete stories both in video and written form. GoTranscript helps us produce content that allows our team to grow our fundraising year-over-year, even in the middle of the pandemic."
John Streit
Managing Editor and Writer, Operation Smile
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Meducom Health Inc.
"We mostly develop educational videos for our clients. GoTranscript helps us create transcriptions for our video materials, which allows us to quickly find the best takes and speed up the production process. Depending on the project, GoTranscript helps us save up to two days. We occasionally need captions in languages other than English, and it's nice to know we can rely on GoTranscript for that too. The service helps our team streamline the process and focus on the creative side of things."
Andrea Tang
Account Manager
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Kurei Kikaku Jimusho Co., Ltd.
"We discovered GoTranscript via Google by searching for Chinese, Korean, and German translation. We previously worked with several freelance native English speakers, but they could not deal with other languages. GoTranscript is a great solution for us because of its 24/7 availability. The service helps us deal with any amount of orders we get without compromising quality for our clients."
Yoko Matsuo
Head of the transcription department at Kurei Kikaku Jimusho Co., Ltd.
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CityTV
"We needed a reliable partner to help streamline our captioning work and we found GoTranscript. The captions we get are high-quality, they're available in different formats, and we always get them quicker than anticipated. Thanks to GoTranscript, we're continuing to tell our city's story."
Kimberly Taylor
CityTV, Lakewood, CA
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Mediajuice Studios
"We needed a reliable partner to help streamline our captioning work and we found GoTranscript. The captions we get are high-quality, they're available in different formats, and we always get them quicker than anticipated. Thanks to GoTranscript, we're continuing to tell our city's story."
Brennan Ferguson
Production team member, Mediajuice Studios
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Talkbridge
"We've started working with GoTranscript in 2019, and I have nothing but the best possible experiences with the company. I love the fact that they're always available, willing to help, and ready to go the extra mile if needed. The fact that we can always count on them saves time and positively impacts our business."
Jelena Mraovic
Project Manager, Talkbridge
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Smith Micro Software
"We were looking for an API-driven human transcription service and came across GoTranscript in a web search. We use the service in English and Spanish exclusively as a benchmark to help us measure the quality of other machine learning transcription solutions and increase the quality of our products."
DAVID P. SPERLING
CTOr, Smith Micro Software
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Next Level Racing
"We've started working with GoTranscript in 2019, and I have nothing but the best possible experiences with the company. I love the fact that they're always available, willing to help, and ready to go the extra mile if needed. The fact that we can always count on them saves time and positively impacts our business."
Mr. Kam Khadem
Head of Brand at Next Level Racing
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