Our Customers
Top Priority

Customer experience is GoTranscript top priority. We put our customers first by focusing on comprehensive onboarding, constant guidance and dedicated 24/7 support.

Learn how our customers increased efficiency, reduced overhead, and saved valuable time and resources.

Trinity Life Sciences
"We needed a reliable service to handle our translation and transcription tasks. What made us give GoTranscript a shot were fair prices and multiple language options. We also love the service's speed and reliability. GoTranscript aids us in the analysis of our primary research, referencing specific sections from our interviews, and providing reliable insights."
Ignacio Urdaneta
Associate Consultant, Trinity Life Sciences
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Media Company
"Our experience with GoTranscript has been excellent.We've had consistently excellent customer service and reliable high-quality transcripts at an affordable price. After starting with GoTranscript, we've been able to afford more transcriptions and increase our compliance and risk mitigation. On top of that, we've managed to improve users' experience and access to content."
*The information has been anonymized as requested by the client
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Osteocom
"We found GoTranscript very useful and helpful for our business development. It makes it easier, faster, and cheaper for us to shape our products for different markets. GoTranscript's transcription, captioning, and translation services lighten our workload and help us reach a wider audience with our content. Currently, it has an impact on our growth around 8-10%."
Cecilia Rossini
Chief Marketing Officer, Osteocom
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Odyssey Production
"We needed a solution for keeping records of sensitive HR meetings. GoTranscript offers a great service with a fantastic turnaround time, which drastically improves the accuracy of our records. Most importantly, outsourcing transcription means our employees save hours or even days and can focus on other duties."
Chris Owen Halper
Owner, Odyssey Production
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LPS Installation Company
"We needed a solution for keeping records of sensitive HR meetings. GoTranscript offers a great service with a fantastic turnaround time, which drastically improves the accuracy of our records. Most importantly, outsourcing transcription means our employees save hours or even days and can focus on other duties."
*The information has been anonymized as requested by the client
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Legasee Educational Trust
"I heard about GoTranscript from a friend who used the service for some broadcast transcribing. To date, my experiences have been pretty much faultless. As a charity, we need to be mindful of how we spend our money. We also use volunteers, but when there's a need for a fast return without compromising quality, GoTranscript is a much faster and more reliable choice"
Martin Bisiker
Founder & Trustee, Legasee Educational Trust
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Henry Schein, Inc.
"After using multiple solutions and hearing that the accuracy of translations was often subpar, we decided to give GoTranscript a shot. As a global company, we require translations in multiple languages, often under tight deadlines. GoTranscript delivers accurate translations on time and at a reasonable price. The service helps us communicate our message clearly and accurately to our global network of partners."
Joseph Savino
Multimedia Director, Henry Schein, Inc.
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GPFour Inc.
"Back in 2016, we realized that automated transcriptions can't provide the accuracy level necessary for our business. We then assessed several human-based transcription providers in terms of pricing, quality, and turnaround times. GoTranscript emerged as the winner. They helped us scale our business, saving over a thousand of work hours and over $100,000 per year."
Mr. Christian Napier
Founder of GPFour Inc.
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Full Moon Creative LLC.
"We needed a service that would help us with transcripts and captions for our videos since we don't have any in-house transcribers. GoTranscript turned out to be a fantastic extension of our team. Thanks to their solutions, we save large amounts of time and provide more services for our clients."
Kyle Notkin
Producer, Full Moon Creative LLC.
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Calvary Chapel Worship Center
"We discovered GoTranscript through a Google search when we realized we need help with transcribing our weekly sermons. The transcripts are a great way to promote our teachings and improve SEO by offering valuable weekly content. We're thrilled with the pricing, ease of uploading recordings, and the turnaround time."
Matthew Dodd
Associate pastor, Calvary Chapel Worship Center, Hillsboro, OR
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Bettle & Associates
"We needed a reliable partner to handle our video transcription. Instead of hiring employees, we decided to try out GoTranscript. Their online system is very easy to use, affordable, and accurate. Outsourcing transcription saves significant amounts of time and allows us to focus on our own goals and tasks."
Simone Baird
Account Director, Bettle & Associates
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MOSTLY AI
"When we launched the Data Democratization Podcast, we first used machine transcription services. While the transcription itself was fast, proofreading and editing took a crazy amount of time. Now we simply outsource transcription tasks to GoTranscript and receive transcripts that are ready to go live. Using GoTranscript for transcription has helped us improve the budget and content publication planning, as well as save time and reduce costs significantly."
Agnes Fekete
Content Specialist, MOSTLY AI
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Testimonial Hero
"We researched the market to see the available options, and GoTranscript stood out with a really impressive list of supported languages. We looked into other services as well, but either their transcription services were not so great, or they didn't cover the languages we needed. Thanks to GoTranscript, we can now create videos anywhere around the world. Seamless client experience was also impacted in a positive manner, and this is also critical for any thriving business."
Katia P.
Director of Client Experience, Testimonial Hero
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Enigma Communications
"I found GoTranscript when a previous transcription service majorly inconvenienced us and we needed captions/SRTs done as quickly as possible. Communication and responding to emails is is the most important thing for us, especially when we need a quick turnaround. GoTranscript has significantly helped us as we know we'll get transcripts back quickly and at a very affordable rate."
Grace
Production Coordinator, Enigma Communications
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Next Level Racing
"We've started working with GoTranscript in 2019, and I have nothing but the best possible experiences with the company. I love the fact that they're always available, willing to help, and ready to go the extra mile if needed. The fact that we can always count on them saves time and positively impacts our business."
Mr. Kam Khadem
Head of Brand at Next Level Racing
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Smith Micro Software
"We were looking for an API-driven human transcription service and came across GoTranscript in a web search. We use the service in English and Spanish exclusively as a benchmark to help us measure the quality of other machine learning transcription solutions and increase the quality of our products."
DAVID P. SPERLING
CTOr, Smith Micro Software
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Talkbridge
"We've started working with GoTranscript in 2019, and I have nothing but the best possible experiences with the company. I love the fact that they're always available, willing to help, and ready to go the extra mile if needed. The fact that we can always count on them saves time and positively impacts our business."
Jelena Mraovic
Project Manager, Talkbridge
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Mediajuice Studios
"We needed a reliable partner to help streamline our captioning work and we found GoTranscript. The captions we get are high-quality, they're available in different formats, and we always get them quicker than anticipated. Thanks to GoTranscript, we're continuing to tell our city's story."
Brennan Ferguson
Production team member, Mediajuice Studios
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CityTV
"We needed a reliable partner to help streamline our captioning work and we found GoTranscript. The captions we get are high-quality, they're available in different formats, and we always get them quicker than anticipated. Thanks to GoTranscript, we're continuing to tell our city's story."
Kimberly Taylor
CityTV, Lakewood, CA
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Kurei Kikaku Jimusho Co., Ltd.
"We discovered GoTranscript via Google by searching for Chinese, Korean, and German translation. We previously worked with several freelance native English speakers, but they could not deal with other languages. GoTranscript is a great solution for us because of its 24/7 availability. The service helps us deal with any amount of orders we get without compromising quality for our clients."
Yoko Matsuo
Head of the transcription department at Kurei Kikaku Jimusho Co., Ltd.
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Meducom Health Inc.
"We mostly develop educational videos for our clients. GoTranscript helps us create transcriptions for our video materials, which allows us to quickly find the best takes and speed up the production process. Depending on the project, GoTranscript helps us save up to two days. We occasionally need captions in languages other than English, and it's nice to know we can rely on GoTranscript for that too. The service helps our team streamline the process and focus on the creative side of things."
Andrea Tang
Account Manager
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Operation Smile
"We use GoTranscript primarily to transcribe and translate videos and interviews. We use this content for storytelling, mostly video and editorial. The service allows us to expedite the process and tell more complete stories both in video and written form. GoTranscript helps us produce content that allows our team to grow our fundraising year-over-year, even in the middle of the pandemic."
John Streit
Managing Editor and Writer, Operation Smile
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RSM
"We wanted to expand our training offerings to more regions of the world with more language options. Since we already used GoTranscript, we decided to try the translation service. Thanks to their high accuracy, low cost, and fast turnaround times, we're able to educate more people internationally in several different languages."
Calvin Reid
Deputy Director of Creative, Risk and Strategic Management, Corp.
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Financial Services and Investment Company*
"We were looking for a transcription service that offers fast turnaround times we can rely on. GoTranscripts 24-hour turnaround option is crucial for us because we need our conference calls transcribed as fast as possible without compromising accuracy. The service helps us create summaries and get them approved by compliance faster, so they can be used by our sales, product, and marketing teams."
*The information has been anonymized as requested by the client
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Healthcare Education Company*
"Before we started using GoTranscript, we didn't provide text content with all our materials. With their transcripts and captions, we were able to make our training materials accessible to new customers while meeting all necessary accessible standards."
*The information has been anonymized as requested by the client
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gen.video
"We were looking for a new transcription service and found GoTranscript through a New York Times link. We're doing everything automatically through the API. Combined with the stellar turnaround time, we were able to automatize the whole process and offer a premium, seamless experience to our clients. This helps us spread the word about our incredible level of support."
Bill H.
gen.video co-founder
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Finastra
"We interview our customers and internal experts on different aspects of the market and business in general. With GoTranscript, we can quickly turn these interviews into text without spending time and resources on transcription and note-taking. These transcripts help our employees focus on value-added work and significantly improve knowledge transfer within the company."
Andrei Charniauski
Director of Market Intelligence
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