Our Customers
Top Priority

Customer experience is GoTranscript top priority. We put our customers first by focusing on comprehensive onboarding, constant guidance and dedicated 24/7 support.

Learn how our customers increased efficiency, reduced overhead, and saved valuable time and resources.

Futuristic Films
"Aside from making it easier for us to reach a more diverse audience, GoTranscript has helped us streamline our editing process. It helps us save time and allows us to move through the post-production stage more swiftly. More importantly, we don’t have to worry about any accuracy-related issues."
Emma Harris
Project Manager at Futuristic Films
Read story
International Health Organization*
"We do not have internal staff for these tasks, so GoTranscript helps us adapt content for international audiences and adds fabulous opportunities to expand our operations. The thing we appreciate the most is the assistance of the staff. Our account manager, Ignas Ambrasunas, is a great problem solver, a fantastic partner to work with, and someone we can trust."
Emanuela F.
past Executive Director
Read story
EngagedMD
"We appreciate being able to rely on a single service for closed captions, subtitles, and transcripts. Our team has been using GoTranscript for years. The things we appreciate the most are the quick turnaround and features that align with our needs."
Ed Albright
Digital Asset Specialist at EngagedMD
Read story
Le Centre franco
"All our products, be it web or digital, must be accessible. Producing educational videos is our area of expertise, but transcriptions and captions are not. We used to handle these tasks internally, which took time and resources away from other aspects of our business. GoTranscript changed all of it, allowing us to focus on what we do best – writing, designing, and developing educational content."
Yves Demers
Project Manager at Le Centre franco
Read story
Global DTP s.r.o.
"We were looking for a service that would provide us with easy, straightforward, and accurate transcripts. GoTranscript turned out to be a perfect fit. With such a reliable transcription and captioning partner, we're able to provide a complete service. This helps us keep our existing clients and find new ones easier. Knowing we can rely on GoTranscript to get the job done also allows us to take on bigger projects."
Marek Šmerda
Production Director, Global DTP s.r.o.
Read story
Translation & Localization Company
"We discovered GoTranscript through a referral. We previously used ASR tools which didn't work for us since we had to run QA checks on the finished work. GoTranscript helps us avoid wasting time and resources by streamlining the whole process. Their high accuracy and affordable pricing allows us to offer a great service at a great cost and keep our clients happy."
Josh K.
Director of Operations
Read story
Boffin
"We found GoTranscript via the internet, and we've been a faithful client for over five years. Their rapid delivery and high-quality services helped us speed up our process by nearly 50%. Thanks to GoTranscript, we can meet our clients' requirements in the most efficient way possible and ensure they achieve their goals."
Echo Zhang
Project Manager at Boffin Language Group
Read story
KodeKloud
"Our user base is global, and not everyone is a native English speaker. All our courses are in English, so we use GoTranscript's service to provide captions and help our users grasp the details spoken by the trainer more clearly. GoTranscript always delivers on time, and we're really satisfied with the service."
Mr. Shafaq Khan
Project Manager, KodeKloud
Read story
Transcription in Research
"GoTranscript has mostly transcribed audio and large PDF files for me in the past four years. I'm a graduate student writing a historical monograph on a federal undercover sting from the 1980s as my dissertation to complete my Ph.D. As a student researching a massive project, I don't have time for transcription, so GoTranscript saves me immense time and allows me to focus on my other research efforts. I highly recommend it to anyone seeking fast, accurate, and affordable transcription services."
Eric C. Montague
Read story
ViewRay, Inc.
"GoTranscript provides a fast, accurate, and reliable offering. They nearly always complete projects ahead of schedule and with an accuracy I have grown to rely on. This saves significant time and costs of regional teammates having to check the accuracy of the work."
Michael Saracen
Vice President of Clinical Marketing, ViewRay, Inc.
Read story
U.S. Wheat Associates
"GoTranscript saves us a substantial amount of time by replacing more expensive and slower translation services. Terms and phrases used in our industry are unique. Still, GoTranscript has been able to work with the background material easily and offer thorough support through a dedicated account representative. We're happy with the service and would strongly recommend it."
Steven J. Mercer
VP of Communications, U.S. Wheat Associates
Read story
Trinity Life Sciences
"We needed a reliable service to handle our translation and transcription tasks. What made us give GoTranscript a shot were fair prices and multiple language options. We also love the service's speed and reliability. GoTranscript aids us in the analysis of our primary research, referencing specific sections from our interviews, and providing reliable insights."
Ignacio Urdaneta
Associate Consultant, Trinity Life Sciences
Read story
Media Company
"Our experience with GoTranscript has been excellent.We've had consistently excellent customer service and reliable high-quality transcripts at an affordable price. After starting with GoTranscript, we've been able to afford more transcriptions and increase our compliance and risk mitigation. On top of that, we've managed to improve users' experience and access to content."
*The information has been anonymized as requested by the client
Read story
Osteocom
"We found GoTranscript very useful and helpful for our business development. It makes it easier, faster, and cheaper for us to shape our products for different markets. GoTranscript's transcription, captioning, and translation services lighten our workload and help us reach a wider audience with our content. Currently, it has an impact on our growth around 8-10%."
Cecilia Rossini
Chief Marketing Officer, Osteocom
Read story
Odyssey Production
"We needed a solution for keeping records of sensitive HR meetings. GoTranscript offers a great service with a fantastic turnaround time, which drastically improves the accuracy of our records. Most importantly, outsourcing transcription means our employees save hours or even days and can focus on other duties."
Chris Owen Halper
Owner, Odyssey Production
Read story
LPS Installation Company
"We needed a solution for keeping records of sensitive HR meetings. GoTranscript offers a great service with a fantastic turnaround time, which drastically improves the accuracy of our records. Most importantly, outsourcing transcription means our employees save hours or even days and can focus on other duties."
*The information has been anonymized as requested by the client
Read story
Legasee Educational Trust
"I heard about GoTranscript from a friend who used the service for some broadcast transcribing. To date, my experiences have been pretty much faultless. As a charity, we need to be mindful of how we spend our money. We also use volunteers, but when there's a need for a fast return without compromising quality, GoTranscript is a much faster and more reliable choice"
Martin Bisiker
Founder & Trustee, Legasee Educational Trust
Read story
GPFour Inc.
"Back in 2016, we realized that automated transcriptions can't provide the accuracy level necessary for our business. We then assessed several human-based transcription providers in terms of pricing, quality, and turnaround times. GoTranscript emerged as the winner. They helped us scale our business, saving over a thousand of work hours and over $100,000 per year."
Mr. Christian Napier
Founder of GPFour Inc.
Read story
Full Moon Creative LLC.
"We needed a service that would help us with transcripts and captions for our videos since we don't have any in-house transcribers. GoTranscript turned out to be a fantastic extension of our team. Thanks to their solutions, we save large amounts of time and provide more services for our clients."
Kyle Notkin
Producer, Full Moon Creative LLC.
Read story
Calvary Chapel Worship Center
"We discovered GoTranscript through a Google search when we realized we need help with transcribing our weekly sermons. The transcripts are a great way to promote our teachings and improve SEO by offering valuable weekly content. We're thrilled with the pricing, ease of uploading recordings, and the turnaround time."
Matthew Dodd
Associate pastor, Calvary Chapel Worship Center, Hillsboro, OR
Read story
Bettle & Associates
"We needed a reliable partner to handle our video transcription. Instead of hiring employees, we decided to try out GoTranscript. Their online system is very easy to use, affordable, and accurate. Outsourcing transcription saves significant amounts of time and allows us to focus on our own goals and tasks."
Simone Baird
Account Director, Bettle & Associates
Read story
MOSTLY AI
"When we launched the Data Democratization Podcast, we first used machine transcription services. While the transcription itself was fast, proofreading and editing took a crazy amount of time. Now we simply outsource transcription tasks to GoTranscript and receive transcripts that are ready to go live. Using GoTranscript for transcription has helped us improve the budget and content publication planning, as well as save time and reduce costs significantly."
Agnes Fekete
Content Specialist, MOSTLY AI
Read story
Testimonial Hero
"We researched the market to see the available options, and GoTranscript stood out with a really impressive list of supported languages. We looked into other services as well, but either their transcription services were not so great, or they didn't cover the languages we needed. Thanks to GoTranscript, we can now create videos anywhere around the world. Seamless client experience was also impacted in a positive manner, and this is also critical for any thriving business."
Katia P.
Director of Client Experience, Testimonial Hero
Read story
Enigma Communications
"I found GoTranscript when a previous transcription service majorly inconvenienced us and we needed captions/SRTs done as quickly as possible. Communication and responding to emails is is the most important thing for us, especially when we need a quick turnaround. GoTranscript has significantly helped us as we know we'll get transcripts back quickly and at a very affordable rate."
Grace
Production Coordinator, Enigma Communications
Read story
Next Level Racing
"We've started working with GoTranscript in 2019, and I have nothing but the best possible experiences with the company. I love the fact that they're always available, willing to help, and ready to go the extra mile if needed. The fact that we can always count on them saves time and positively impacts our business."
Mr. Kam Khadem
Head of Brand at Next Level Racing
Read story
Smith Micro Software
"We were looking for an API-driven human transcription service and came across GoTranscript in a web search. We use the service in English and Spanish exclusively as a benchmark to help us measure the quality of other machine learning transcription solutions and increase the quality of our products."
DAVID P. SPERLING
CTOr, Smith Micro Software
Read story
Talkbridge
"We've started working with GoTranscript in 2019, and I have nothing but the best possible experiences with the company. I love the fact that they're always available, willing to help, and ready to go the extra mile if needed. The fact that we can always count on them saves time and positively impacts our business."
Jelena Mraovic
Project Manager, Talkbridge
Read story
Mediajuice Studios
"We needed a reliable partner to help streamline our captioning work and we found GoTranscript. The captions we get are high-quality, they're available in different formats, and we always get them quicker than anticipated. Thanks to GoTranscript, we're continuing to tell our city's story."
Brennan Ferguson
Production team member, Mediajuice Studios
Read story
CityTV
"We needed a reliable partner to help streamline our captioning work and we found GoTranscript. The captions we get are high-quality, they're available in different formats, and we always get them quicker than anticipated. Thanks to GoTranscript, we're continuing to tell our city's story."
Kimberly Taylor
CityTV, Lakewood, CA
Read story
Kurei Kikaku Jimusho Co., Ltd.
"We discovered GoTranscript via Google by searching for Chinese, Korean, and German translation. We previously worked with several freelance native English speakers, but they could not deal with other languages. GoTranscript is a great solution for us because of its 24/7 availability. The service helps us deal with any amount of orders we get without compromising quality for our clients."
Yoko Matsuo
Head of the transcription department at Kurei Kikaku Jimusho Co., Ltd.
Read story
Meducom Health Inc.
"We mostly develop educational videos for our clients. GoTranscript helps us create transcriptions for our video materials, which allows us to quickly find the best takes and speed up the production process. Depending on the project, GoTranscript helps us save up to two days. We occasionally need captions in languages other than English, and it's nice to know we can rely on GoTranscript for that too. The service helps our team streamline the process and focus on the creative side of things."
Andrea Tang
Account Manager
Read story
Operation Smile
"We use GoTranscript primarily to transcribe and translate videos and interviews. We use this content for storytelling, mostly video and editorial. The service allows us to expedite the process and tell more complete stories both in video and written form. GoTranscript helps us produce content that allows our team to grow our fundraising year-over-year, even in the middle of the pandemic."
John Streit
Managing Editor and Writer, Operation Smile
Read story
RSM
"We wanted to expand our training offerings to more regions of the world with more language options. Since we already used GoTranscript, we decided to try the translation service. Thanks to their high accuracy, low cost, and fast turnaround times, we're able to educate more people internationally in several different languages."
Calvin Reid
Deputy Director of Creative, Risk and Strategic Management, Corp.
Read story
Financial Services and Investment Company*
"We were looking for a transcription service that offers fast turnaround times we can rely on. GoTranscripts 24-hour turnaround option is crucial for us because we need our conference calls transcribed as fast as possible without compromising accuracy. The service helps us create summaries and get them approved by compliance faster, so they can be used by our sales, product, and marketing teams."
*The information has been anonymized as requested by the client
Read story
Healthcare Education Company*
"Before we started using GoTranscript, we didn't provide text content with all our materials. With their transcripts and captions, we were able to make our training materials accessible to new customers while meeting all necessary accessible standards."
*The information has been anonymized as requested by the client
Read story
gen.video
"We were looking for a new transcription service and found GoTranscript through a New York Times link. We're doing everything automatically through the API. Combined with the stellar turnaround time, we were able to automatize the whole process and offer a premium, seamless experience to our clients. This helps us spread the word about our incredible level of support."
Bill H.
gen.video co-founder
Read story
Finastra
"We interview our customers and internal experts on different aspects of the market and business in general. With GoTranscript, we can quickly turn these interviews into text without spending time and resources on transcription and note-taking. These transcripts help our employees focus on value-added work and significantly improve knowledge transfer within the company."
Andrei Charniauski
Director of Market Intelligence
Read story