Closed Captioning Services

Q: What are Captions?

Captioning is the process of converting the audio content of a broadcast, film, video, live event, or other production into text and displaying the text on a screen or monitor. Captioning enables those who are hearing-impaired to benefit fully from media materials.

Q: What is the difference between Subtitles and Captions?

Captions are meant for hearing-impaired individuals who can view video images but can't hear the soundtrack. Captions communicate the video's spoken content, song lyrics, and 'atmospherics,' or sound effects that are part of the story. Subtitles are intended for viewers who can hear the audio but can't understand the language spoken. Subtitles are trickier because they translate the nuances of a spoken and written language into the viewer's language.

Q: How do you keep my information secure?

All of our translators/transcribers sign a Confidentiality Agreement. We respect our clients' privacy; therefore, we give clients the option to personally remove completed transcriptions from our database. The data is completely removed from the computers of our translators/transcribers as well.

Q: How do you ensure quality?

We at GoTranscript completely understand the importance of accuracy in captions. That's why we always aim for 99% accuracy. We start by hiring only the best. We then employ a system of reviews and checks to ensure quality and accuracy. Our staff have no less than 5 years of transcribing experience, so you can be sure your audio files are transcribed with great care and attention to detail.

Q: What's the price per minute?

Unlike your typical captioning agency, GoTranscript provides clear, per-minute pricing with no add-on charges or minimums. Captioning rates start at $1.11 per minute.

Q: What are open captions?

Open captions always are in view and cannot be turned off, whereas closed captions can be turned on and off by the viewer.

Q: What languages can you create Closed Captions in?

English, French, Spanish, Italian, Lithuanian, Filipino, Russian, Polish, Shona, Portuguese, Dutch, German, Turkish, Macedonian, Serbian, Croatian, Bosnian, Arabic, Chinese, Japanese, Greek, Hebrew, Indonesian, Finnish, Hungarian, Swedish, Korean, Estonian, Indian, Romanian, Urdu, Norwegian, Malay, Danish, Nepali, Georgian, Ukrainian, Latvian, Bengali, Bulgarian, Albanian, Czech, Vietnamese, Catalan, Somali, Thai, Swahili, Slovak, Slovenian, Persian (Farsi), Azerbaijani, Kurdish, Uzbek, Kyrgyz, Tajik, Persian (Dari), Pashto, Armenian, Turkmen.

If you're considering using closed captioning services to enhance your video content, don't wait another minute.

Video captioning of TV programs is the law in many countries, such as the U.S. While those laws don't always extend to website content, video games, or DVDs, it makes sense to build your reputation as a provider of accessible content.

In 2015, there were 119 million people with hearing loss in Europe. Considering the total European population that year was 738 million, you're losing many clients by not using video captioning services.

1/3

Why subtitles aren't enough for people with hearing impairments

Subtitles are great for viewers who speak a different language than the one spoken in your video.

With subtitles, your video content can reach a far greater number of people around the world. Subtitles are also useful for people who speak the same language with a different and very strong accent -for example, a British person watching an Australian film.

But subtitles don't provide hearing-impaired viewers with the full sound experience. Why? Because subtitles leave out ambient sounds that are critical to conveying a message.

An obvious example of a crucial ambient sound would be door squeaking in a horror movie. You know something scary is coming, but the person who can't hear doesn't have any idea what's going on.

When watching other types of videos, you probably don't think about the ambient sounds in them.But these sounds give important clues to stories.

Think about watching a newscast by a war correspondent. It doesn't have the same impact without the sound of bombs or gunfire in the background.

In the same vein, a movie showing an interior of an apartment may have a lot of traffic noises and shouting outside. These sounds indicate that the apartment is in a metropolitan area.

Captioning shows not only dialogue and narration to the viewer, but also song lyrics and these sounds that make every video more meaningful.

More reasons to use caption services

Closed captioning transcription helps people with autism understand dialogue better. People who have autism spectrum disorders can have trouble following conversations. They may process or produce language at a different rate than what's perceived as normal. And people with autism often have difficulty understanding metaphors and sarcasm. Being able to read the words as well as hear them is helpful to some people in this group.
Children can learn to read faster if they watch programs with the captions turned on. Matching the spoken words they hear to the words on the screen helps them learn the printed versions more easily. And because kids see the whole word instead of piecing it together letter by letter, they may have less of a problem with spelling. They'll memorize the word as a whole unit instead of trying to make phonic sense of sometimes nonsensical spellings.

Closed caption companies like GoTranscript make producing accessible content a breeze

Don't hesitate another moment to caption your videos. GoTranscript makes the process quick and affordable. And by offering online caption services, we make uploading and receiving files painless. Try us today and open up a whole new world of viewers.

What is GoTranscript?

GoTranscript is a professional audio and video transcription service company, founded in 2005 in Edinburgh, Scotland. Our team consists of nearly 20,000 professional captioners, proofreaders, and customer support specialists. All staff members are carefully trained and certified. We review the quality of our audio captions services regularly to ensure best-in-class results.

Guaranteed security

We protect your privacy with 2048-bit SSL encryption and an NDA to be in line with robust business or academic requirements.

Human work only

We rely on people, not machines, to provide the best captioning services with maximum accuracy.

Over 15 years in the business

New and returning international customers have trusted us with thousands of audio/video hours since 2005.

10,000 clients

One of the fastest-growing captions services online, GoTranscript has over 10,000 active clients.

20,000 staff members

The GoTranscript team includes nearly 20,000 professionally trained and certified captioners, proofreaders, and customer support specialists.

Captions services near me

GoTranscript is always just a click away! Whether it's medical, business, legal, or academic captions services – our specialists are always ready to help.

No hidden fees

At GoTranscript, we value transparency and close collaboration with our clients. Get an accurate transcription quote up front and check the status of your order anytime.

Relaxed

5-day service

Frequently Asked Questions

Captioning is the process of converting the audio content of a broadcast, film, video, live event, or other production into text and displaying the text on a screen or monitor. Captioning enables those who are hearing-impaired to benefit fully from media materials.

Captions are meant for hearing-impaired individuals who can view video images but can't hear the soundtrack. Captions communicate the video's spoken content, song lyrics, and "atmospherics," or sound effects that are part of the story.
Subtitles are intended for viewers who can hear the audio but can't understand the language spoken. Subtitles are trickier because they translate the nuances of a spoken and written language into the viewer's language.

All of our captioners sign a Confidentiality Agreement. We respect our clients' privacy; therefore, we give clients the option to personally remove completed transcriptions from our database. The data is completely removed from the computers of our translators/transcribers as well.

We at GoTranscript completely understand the importance of accuracy in captions. That's why we always aim for 99% accuracy.
We start by hiring only the best. We then employ a system of reviews and checks to ensure quality and accuracy. Our staff have no less than 5 years of transcribing experience, so you can be sure your audio files are transcribed with great care and attention to detail.

Unlike your typical captioning agency, GoTranscript provides clear, per-minute pricing with no add-on charges or minimums. Captioning rates start at $1.11 per minute.,

Open captions always are in view and cannot be turned off, whereas closed captions can be turned on and off by the viewer.