Good quality transcript from focus group recording. Took a little longer than that promised 24 hours, which was a little disappointing for a first order, but I placed another much larger order (more than 24 hours before I need the results) so we'll see if delivery time is more accurate this time around.

I uploaded my audios and paid on Sunday night and found it in my inbox on Monday morning. But I think it's too expensive for 6-hour delivery. Transcription quality was great.

A very good experience with this service. This saves me so much time. They are very quick on .srt delivery as well. I have only used the caption service - it's good. The only thing I wish was better - is if they had made a text field where I could submit keywords that are specific to the subject I talk about. So some words such as "front lever" have been spelled "front leverage" since for the uninitiated who know very little about calisthenics are unfamiliar with the term. And since I speak energetically and fast I guess it's hard to catch. I think you guys should make a keyword field that I could fill in, in order to get everything right. Then I would give you 5 stars. Also, the chat service on the website is awesome! Very helpsome! Other than that it's all good and I can live with the small misses and it's totally worth it for me.

Gotranscript produced a surprisingly accurate transcription of my 5 party meeting, despite pretty poor quality, low volume audio. There were occasional mistakes with homophones eg "Motion was past", but great identification of speakers and good contextual inference for many business terms.