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Service type - Human
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No
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Service type - AI
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Yes
|
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Pricing model
|
Subscription (seat/team) + usage credits
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Free trial
|
30-minute free trial
|
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Enterprise pricing
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Yes (corporate discounts for 100+ hours)
|
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Turnaround standard
|
Minutes (claim)
|
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Rush available
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Not disclosed
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Rush options
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Not disclosed
|
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Accuracy claim
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Not disclosed
|
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Accuracy guarantee
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Not disclosed
|
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QA process
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Automatic transcription (no human listens)
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Languages
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120+ languages and dialects
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Translation services
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Yes (transcript translation)
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Text formats
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TXT (standard); PDF/DOCX/JPG (Pro)
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Subtitle formats
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SRT
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Pro formats
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Not disclosed
|
|
API access
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Yes (processing API referenced in integration docs)
|
|
Webhooks
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Not disclosed
|
|
Zapier
|
Yes
|
|
Video platforms
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Not disclosed
|
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Cloud storage
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Yes (cloud storage + syncing; up to 500 files mentioned)
|
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HIPAA
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No (explicitly not HIPAA-compliant)
|
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GDPR
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Not disclosed
|
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SOC2
|
Not disclosed
|
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ISO27001
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Not disclosed
|
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Encryption
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SSL/encryption mentioned (details Not disclosed)
|
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NDA available
|
Not disclosed
|
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Enterprise billing
|
Not disclosed
|
|
Volume discount
|
Yes (enterprise/corporate discounts)
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Account manager
|
Not disclosed
|
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SSO
|
Not disclosed
|
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Custom workflows
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Not disclosed
|
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White label
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Not disclosed
|
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Support channels
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Email support
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24/7 support
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No
|
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Phone support
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No
|
|
Response time
|
1-3 business days
|
|
Documentation quality
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Good
|
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