Consumers Are Pushing Businesses Toward Voice-First UX (Full Transcript)

[00:00:00] Speaker 1: I'm Luca. I'm head of real-time here. I lead research engineering and product at Assembly AI. I'll keep it short. You know, probably everybody has like an annoying friend who always sends the voice notes. It's like, just text me. I feel like everybody wants to be like that when it comes to interaction with computers, including myself. It's just simpler. You know, we're lazy to type. That's where it leads to. Yeah.

[00:00:24] Speaker 2: I mean, Mark Zuckerberg said this to, I forget the CEO, I think it was Databricks CEO at their conference last year for Lamacon, where he said, I think he said 97% of all interactions right now when their communications are done by typing. And he's like, that's not the way that we normally communicate with one another. Obviously, texting still happens from time to time, but when it's important, you call, you talk to people. So they're making a fundamental bet that voice is going to be a bigger factor in people's daily lives. So that's what I mean is like, the undercurrent is that consumers are just driving, are going to force businesses to change the way that they're able to interact.