How Firefly’s Email Assistant Streamlines Inbox Work (Full Transcript)

A walkthrough of Firefly’s Email Assistant setup, customization, inbox labels, drafts, follow-ups, and daily brief.
Download Transcript (DOCX)
Speakers
add Add new speaker

[00:00:03] Speaker 1: Firefly's Email Assistant labels your emails, drafts replies, and suggests follow-ups for people who never wrote back. Setup takes about two minutes, and it starts working in the background when you're done. One thing before we start, Firefly's never sends anything on your behalf. Every draft is saved for you to review, and you decide whether to send it, edit it, or discard it. Let's get started. Open Settings and click Email Assistant. Connect your Gmail or Outlook inbox and grant the permissions. Now toggle on auto-draft, email sorting, and follow-ups. After connecting, you'll land back on the main dashboard. Click Customize. Choose which emails get drafts—just your important emails, all of them, or the ones that look like they need a reply. Next, pick how long Firefly's waits before it drafts a follow-up—a day, two days, or longer—whatever matches the way you actually work. Here's the fun part—add your writing instructions. This is what makes the drafts sound like you. The more you give it, the less editing you'll do later. Email sorting lives here. Every new email gets a label like Needs Action or Read Only, so you can prioritize at a glance. Click Save Changes and open your inbox. New emails are already being labeled, and your first drafts are waiting. Open one, edit it, and send it when you're ready. Head back to Firefly's and open your daily brief. Now it pulls information from both your meetings and your inbox. The icon shows you which action items came from your email. Ask Fred works across both, too. Ask it about emails and meetings, or ask it to draft a reply and drop it in your inbox for you. You're all set. Staying on top of your inbox just got a whole lot easier.

ai AI Insights
Arow Summary
The walkthrough explains how to set up and use Firefly’s Email Assistant with Gmail or Outlook. After connecting an inbox and granting permissions, users can enable auto-drafted replies, email sorting, and follow-up suggestions. Firefly never sends messages automatically; all drafts remain available for review, editing, sending, or deletion. Users can customize which emails receive drafts, set follow-up timing, and add writing instructions to make responses match their style. The assistant labels incoming email by priority, integrates inbox activity into the daily brief alongside meeting information, and lets users use Ask Fred to query email and meetings or create reply drafts.
Arow Title
How Firefly’s Email Assistant Streamlines Inbox Work
Arow Keywords
Firefly Email Assistant Remove
email automation Remove
Gmail Remove
Outlook Remove
auto-draft replies Remove
email sorting Remove
follow-up reminders Remove
writing instructions Remove
daily brief Remove
Ask Fred Remove
inbox management Remove
Arow Key Takeaways
  • Setup takes roughly two minutes and supports Gmail or Outlook inboxes.
  • Firefly can draft replies, label incoming emails, and suggest follow-ups for unanswered messages.
  • The assistant does not send emails on the user’s behalf; every draft requires user review and action.
  • Users can control drafting criteria, follow-up delays, and writing instructions to tailor behavior and voice.
  • The daily brief combines meeting and inbox action items, while Ask Fred can work across both sources.
Arow Sentiments
Positive: The speaker uses upbeat, reassuring language that emphasizes ease of setup, user control, productivity, and reduced inbox workload.
Arow Enter your query
{{ secondsToHumanTime(time) }}
Back
Forward
{{ Math.round(speed * 100) / 100 }}x
{{ secondsToHumanTime(duration) }}
close
New speaker
Add speaker
close
Edit speaker
Save changes
close
Share Transcript