Speaker 1: ♪♪ To request a transcript using the GRCC Online Student Center, go to www.grcc.edu and click the Online Center login. Log in using your GRCC student ID number with the preceding capital W as your user ID, and enter your password. If you have forgotten your GRCC student ID number or password, contact the GRCC Enrollment Center at 616-234-3300. When you have successfully logged in, select Online Student Center in the upper left corner. If you have not logged in to the student center previously or in some time, you may be prompted to answer a series of questions before proceeding. Answer accordingly until you reach your personalized student center. Please be aware that certain holds on your account may prevent you from requesting your transcript. To see if you have holds, please visit the Holds section on the right side of the page under the Schedule of Classes button. For more information on any holds, click on the Details link. To get back to the main menu, click on the Online Student Center link in the upper left corner. At the top of the page under the Academics heading, there are a series of links. For requesting a transcript, select Grades or Transcripts. If you are curious about what appears on your official transcript, we recommend that you view your unofficial transcript first by selecting the Unofficial Transcript link. From the Report Type drop-down menu, select Unofficial Transcript and click Go. All academic information shown on your unofficial transcript will also be shown on your official transcript. To return to the previous screen, click either of the return links at the top or bottom of this page. To request your official transcript, select the Request Official Transcript link. If you have a document that must be attached to your official transcript, please do not complete the online official transcript request. Further instructions on this manual request can be found at www.grcc.edu slash Transcripts FAQ. Select the quantity. Once you have selected the quantity needed, you will need to provide an address. We are going to show you three scenarios that students typically follow when requesting an official transcript. Mailing to a specific address, picking up an official transcript in the Student Records Office, and mailing to your address on file at GRCC. If you want to mail your official transcript to a specific address, such as Grand Valley State University, enter the name of the recipient in the Send to text field. Select the Edit Address link, and enter an appropriate complete address. Be advised that incomplete address information will delay your request. If the recipient is in another country, click the Change Country link and select from the list. Click OK. When satisfied, click Submit. If you want to pick up an official transcript, you may do so by typing GRCC Pickup in the Send to text field. Select the Edit Address link, and type 143 Bostwick into the Address 1 text field, Grand Rapids into the City text field, MI into the State text field, and 49503 into the Postal text field. Click OK. Be advised that the Student Records Office is open Monday through Friday, 8 AM to 5 PM, and staff will require photo identification when picking up official transcripts in person. When satisfied, click Submit. If you are mailing official transcripts to an address on file with GRCC, such as a home address, check the Send to My Address box provided. An address type dropdown will appear, and your name should be in the Send to text field. From the address type dropdown, select the appropriate address option. When satisfied, click Submit. Once your request is submitted, a transcript request confirmation will appear. You may wish to print this page for your records. Receiving this confirmation assures you that your request was successful, and your transcript will be processed within three business days. If you select the GRCC Pickup option, you may wish to call ahead to determine if your official transcript is ready. From this page, you may also make an additional request by clicking the Request Another Transcript link highlighted in green. Be advised that the Student Records Office can only provide status information on the transcript request process up until it has been sent. We are not responsible for mail delivery times or how the recipient processes incoming mail. Some institutions or employers may require that a transcript be mailed from GRCC. If you are having official transcripts mailed to you or will be picking them up from the Student Records Office, opening the sealed envelope will make it an unofficial transcript, which will not be accepted as an official document. For more information, contact the Student Records Office at 616-234-4121.