Miscommunication and Connection Issues During a Phone Call (Full Transcript)

Speaker 1: Good morning. How may I help you?

Speaker 2: Hello. Could I speak to Mr. Big please?

Speaker 1: Mr. Big? There's no one by the name Mr. Big. What number are you calling?

Speaker 2: Is this 555-3615?

Speaker 1: No, it isn't. You dialed the wrong number.

Speaker 3: Oh, I'm sorry. Good morning. Oil Well Office. May I help you?

Speaker 2: Hello. I would like to talk to Mr. Big from the Reservoir Engineering Department please. Could you connect me with him, extension 510 please? May I ask you who is calling? My name is Mr. Darcy. I'm calling from N Research Center.

Speaker 4: Thank you Mr. Darcy. Hold on please. Let me check if Mr. Big is in his office. Sure. I'm sorry, Mr. Big is on another line right now. Would you like to hold?

Speaker 2: I'm calling long distance. I will try to reach him a little later.

Speaker 4: What? I can't hear you.

Speaker 2: I said I would call him back a little later.

Speaker 4: The sound's very quiet. Can you speak up a bit?

Speaker 2: Can you hear me now?

Speaker 4: Sorry, I really can't hear.

Speaker 2: How about now?

Speaker 4: Yes, that's better. What were you saying? What was that?

Speaker 2: I wanted to say, hold on.

Speaker 4: The signal is not so good. The sound is low. Would you mind speaking a little more loudly? Or would you mind dialing the number again?

Speaker 3: Hold on my battery's about to die.