Voice and AI Are Poised to Transform Banking UX (Full Transcript)

[00:00:00] Speaker 1: So I think what's really cool about Voice is, number one, whether people like it or not, there's this undercurrent that's being driven by consumers that are embracing Voice more and more, right? So if we think about every commercial now that Android does is talking directly to Gemini, Apple, whatever, whatever they're doing with Siri, whatever's going to happen with it. But crazy for me, three months ago, walking into our New York office and seeing one of our founding engineers talking while coding, like, come on. I wasn't expecting that, right? I fundamentally believe in the idea, bias idea, that Voice is going to become more and more part of how consumers, especially in the banking world, are going to interact. Like, there's no point that the UI should be the traditional mobile banking app of how you actually communicate with your bank or try to get an answer. It's going to be through Voice, right? So I just think, like, just beyond 2026, Voice is just going to be more and more a part of regular consumers' lives. I mean, look at Alexa commercials now, right, with Pete Davidson. Like, they're pumping this down consumers' throats. So consumers are going to demand that this is the way that businesses interact back. So I'm just really excited about all the different interaction points that are going to happen as a result of Voice with AI included in it.