Why Lawyers Must Learn to Collect Fees Early (Full Transcript)

A candid law-practice lesson: set retainers, invoice regularly, follow up fast, and withdraw when clients fall behind to avoid working for free.
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[00:00:00] Speaker 1: Hi, I'm Jordan Turk, attorney and director of education at Smokeball, and this is the second installment of the 15 Things I Wish I'd Learned in Law School series. Second lesson, you have to be a bill collector. So nobody warns you in your wide-eyed law school days that a significant part of your job will now involve chasing down client payments. It's awkward, it's uncomfortable, and unfortunately, absolutely necessary. And as many of us know, even when you do the best job for a client, from favorable settlements to an appellate decision in your favor, sometimes getting paid for that work is like pulling teeth. So here are a few tips to help ease your payment woes based on my many fun experiences as a family law attorney. One, set expectations early with your clients and quote a high enough retainer where you aren't shooting yourself in the foot. Two, send invoices regularly. Clients shouldn't be waiting months to receive their bill. Three, follow up on unpaid invoices about a week after you send out the original ones. And four, know when to just withdraw from a case. If they are two invoices behind, hate to break it to you, but you are officially working for free until you finally wise up and get off that case. And hopefully it's far away enough from trial or a hearing where the judge will actually grant it. Don't leave it down to the wire on that stuff. Do you have any fun stories or tips for this topic? Comment and let me know. Also, if you want the next installment of the 15 Things I Wish I Had Learned in Law School series, make sure to follow or subscribe to get notified of new videos. See y'all later.

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Arow Summary
Jordan Turk, an attorney and Smokeball’s director of education, shares the second lesson in a “15 Things I Wish I’d Learned in Law School” series: lawyers must often act as bill collectors. He explains that chasing client payments is awkward but necessary, even after successful outcomes. He offers practical tips: set payment expectations early and secure a sufficiently high retainer, send invoices regularly, follow up about a week after sending invoices, and withdraw from representation when clients fall significantly behind (e.g., two invoices), ensuring withdrawal is not too close to trial so a judge is more likely to grant it.
Arow Title
Lesson 2: Lawyers Have to Be Bill Collectors
Arow Keywords
law school lessons Remove
bill collection Remove
client payments Remove
retainer Remove
legal billing Remove
invoicing Remove
accounts receivable Remove
family law Remove
withdraw from representation Remove
client expectations Remove
law practice management Remove
Smokeball Remove
Arow Key Takeaways
  • Accept that collecting fees is a core part of practice and plan for it.
  • Set expectations at intake and require an adequate retainer to avoid unpaid work.
  • Invoice frequently so clients aren’t surprised by large, delayed bills.
  • Follow up quickly on overdue invoices (about a week after sending).
  • Know when to withdraw if a client is consistently behind, and do it early enough to obtain court approval.
Arow Sentiments
Neutral: The tone is practical and candid, acknowledging discomfort around collecting fees while emphasizing it as a necessary part of legal practice, with actionable advice rather than emotional language.
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