Zoom Launches Built-In Webinar Certification and Credits (Full Transcript)

Zoom Webinars Plus and Events can now auto-issue customizable completion certificates and credits with criteria tracking, instant downloads, and detailed analytics.
Download Transcript (DOCX)
Speakers
add Add new speaker

[00:00:00] Speaker 1: For a lot of organizations, webinars aren't just content, they're training. CLE credits, continuing education, proof of compliance, these have always lived outside Zoom in a messy mix of spreadsheets and manual steps and follow-up emails. This slows organizers down and it frustrates attendees who just want their certificate. So we built a simpler way, certification from Zoom, a built-in way to award certificates automatically right inside Zoom. Here's how it works. Webinars Plus and Events customers can turn on certification under Advanced Features. Start by setting your completion criteria. You can require any combination of minimum watch time, poll participation, or content access like downloading required materials. Hosts can award full credit for completing all criteria or configure partial credits, letting attendees earn based on what they actually complete. You can award up to 20 credits total and can control what each attendee action is worth. Next, hosts can design their certificate. Customize the default template with your brand colors, logo, and text style, or upload your own. Drag and position dynamic fields like the attendee name, event title, and completion date. The preview window helps you ensure that everything looks exactly right before your session goes live. During the event, Zoom tracks each attendee's progress in the background. The moment someone meets the criteria, full or partial, they'll see a congratulations message and can download their certificate immediately. You can also choose to automatically send a follow-up email with their certificate link. After the event, the Analytics tab shows exactly who earned a certificate, how many credits they received, how long they watched, and which criteria they completed. Certification gives you an easy and professional way to deliver proof of completion without leaving Zoom or adding another tool to your workflow. And it's included for free for Webinars Plus and Events customers. Learn more at zoom.com.

ai AI Insights
Arow Summary
Zoom introduces built-in certification for Zoom Webinars Plus and Zoom Events, enabling organizers to automatically award completion certificates and credits (including partial credits) based on configurable criteria such as minimum watch time, poll participation, and required content access. Hosts can customize certificate templates with branding and dynamic fields, while Zoom tracks attendee progress during the event, provides immediate certificate download upon completion, and can email certificate links automatically. Post-event analytics report who earned certificates, credits awarded, watch time, and completed criteria, simplifying compliance and continuing-education workflows without external tools.
Arow Title
Zoom adds built-in webinar certification for credits and compliance
Arow Keywords
Zoom Remove
Webinars Plus Remove
Zoom Events Remove
certification Remove
certificates Remove
continuing education Remove
CLE credits Remove
compliance Remove
completion criteria Remove
partial credits Remove
watch time Remove
poll participation Remove
content access Remove
certificate templates Remove
branding Remove
dynamic fields Remove
analytics Remove
automated follow-up email Remove
Arow Key Takeaways
  • Certification is now built into Zoom for Webinars Plus and Events customers, removing reliance on spreadsheets and manual follow-ups.
  • Organizers can set completion criteria using watch time, poll participation, and required content access, with support for partial credit.
  • Hosts can award up to 20 total credits and define the value of each attendee action.
  • Certificates are customizable via templates, branding elements, and dynamic fields like attendee name and completion date.
  • Attendees can download certificates immediately upon meeting criteria, and hosts can auto-email certificate links.
  • Post-event analytics provide detailed reporting on certificates earned, credits, watch time, and criteria completion.
  • Feature is included for free for Webinars Plus and Events customers.
Arow Sentiments
Positive: The tone is promotional and solution-oriented, emphasizing reduced manual work, improved attendee experience, and professional, automated compliance reporting included at no extra cost for eligible customers.
Arow Enter your query
{{ secondsToHumanTime(time) }}
Back
Forward
{{ Math.round(speed * 100) / 100 }}x
{{ secondsToHumanTime(duration) }}
close
New speaker
Add speaker
close
Edit speaker
Save changes
close
Share Transcript