ZRA Unveils Ask ZRA, AI Assist, and Role Play Tools (Full Transcript)

New ZRA features promise instant insights, proactive pipeline risk flags, automated follow-ups, real-time call coaching, and measurable AI role-play training for sales teams.
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[00:00:00] Speaker 1: Here's a quick preview of some things that we're actually bringing to market very soon. With all this data that we have in the system and that is connecting what has happened in the past, what we're working on currently and where we're going in the future, we have an ability that we're calling ask ZRA. It turns our conversational data into instant answers. There's no more waiting on BI. It's just really asking questions like which competitors are showing up in the enterprise deals this month, and you get sourced insight on the spot. I do want to say this is much more than search. It's really operational clarity and it's an ability for ZRA to flag pipeline risks early, and then through what we call connected action, it takes that next step for you. It's drafting follow-ups, it's creating CRM tasks and turning insight directly into action. No toggling, there's no delays. It's just clarity. And direct execution. The other thing that's really important to talk through is where that execution is happening on the frontline. And we have AI sales assist, which puts a real-time coach in every conversation. It surfaces battle cards and discovery prompts and objection handling the moment they're needed in that conversation, turning every call into a smarter, faster win. For RevOps, it's real-time guidance that accelerates deals and powers continuous optimization, and it's a game changer. The other thing that's really important is how we ensure sellers are fully aligned before that live call. And we have AI sales role play as a tool. Think of it as like a flight simulator for your go-to-market and the strategy that you're looking to deploy. Reps can do practice with AI avatars that mirror real buyer personas and objections, letting them fail safely, iterate fast, and build winning muscle memory. For enablement leaders, it also turns training from hopeful to measurable. Using automated scoring and leaderboards to prove readiness and drive consistent execution right away.

ai AI Insights
Arow Summary
Speaker previews upcoming product capabilities leveraging connected conversational and CRM data. Key features include “Ask ZRA,” a conversational Q&A layer that provides sourced, instant insights (beyond search) and flags pipeline risks early, then triggers “connected actions” like drafting follow-ups and creating CRM tasks. Additional offerings include AI Sales Assist, a real-time in-call coach that surfaces battle cards, discovery prompts, and objection handling to speed deals and optimize performance. Finally, AI Sales Role Play enables reps to practice with AI buyer avatars, fail safely, iterate quickly, and build muscle memory; enablement leaders gain measurable training via automated scoring and leaderboards.
Arow Title
Preview of ZRA’s New AI Revenue Workflow Features
Arow Keywords
Ask ZRA Remove
conversational data Remove
instant insights Remove
pipeline risk Remove
connected action Remove
CRM tasks Remove
follow-ups Remove
AI Sales Assist Remove
real-time coaching Remove
battle cards Remove
discovery prompts Remove
objection handling Remove
RevOps Remove
deal acceleration Remove
continuous optimization Remove
AI Sales Role Play Remove
AI avatars Remove
buyer personas Remove
sales training Remove
automated scoring Remove
leaderboards Remove
enablement Remove
readiness Remove
Arow Key Takeaways
  • Ask ZRA provides instant, sourced answers from connected historical/current/future data—reducing reliance on BI wait times.
  • The system goes beyond search by identifying pipeline risks early and turning insights into actions (follow-ups, CRM tasks).
  • AI Sales Assist delivers real-time in-call guidance with contextual battle cards, prompts, and objection handling.
  • RevOps benefits from real-time guidance that accelerates deals and supports continuous optimization.
  • AI Sales Role Play acts as a safe practice environment with AI buyer personas to build repeatable sales skills.
  • Enablement becomes measurable through automated scoring and leaderboards to prove readiness and drive consistent execution.
Arow Sentiments
Positive: Upbeat, confident tone focused on near-term product launches, faster execution, operational clarity, and measurable performance improvements for sellers, RevOps, and enablement.
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