Fireflies AI Credits: Usage, Billing, and Controls (Full Transcript)

[00:00:00] Speaker 1: AI Credits power the Firefly's features that do the work for you. Here's how they work, what's free, and how to stay in control. First, what's always free? Recording, transcription, and your meeting summaries never use AI Credits. Neither do recap emails, tasks, or the regular AskFred inside a meetings notebook. Credits pay for the AI that does work for you. That's AI Skills, your daily brief, CRM autofill, and AskFred Pro, which searches across all your meetings. Live Assist, Email Assistant Drafts, the Slack Assistant, and Voice Agents use them too. Here's the difference in a meeting. Regular AskFred answers questions about this one meeting, for free. Switch on AskFred Pro, and it works across many meetings and your connected apps, which uses Credits. It stays on until you switch it off. Not every action costs the same. A quick question during a live call uses a small fraction of a credit. An AI Skill or a CRM autofill on one meeting uses around one. Bigger jobs, like AskFred Pro digging through dozens of meetings, or a long voice agent call, use more. The more work the AI does, the more credits it uses. Every plan starts with a one-time set of credits, shared by your whole team. Those included credits don't refill each month. And right now, you can't set limits per user. To see where your credits go, open Settings at the bottom of the left menu, then click AI Credits. Admins can see usage by feature and by teammate. So, what is auto-upgrade? On a paid plan, when your included credits run out, Fireflies moves you to the smallest credit package. For example, 50 credits for $5 a month. If you already have a package and run out, you move up to the next one. Want a hard limit instead? In Settings, open Billing. In the AI Credits section, click Edit, then Edit Subscription. Switch off auto-upgrade and click Update. When your credits run out, those features simply pause until the next cycle. The same window changes your package. Choose Monthly or Annual Billing, where Annual saves 20%. Drag the slider to the credits you need, then click Update. To cancel, go back to Billing, click Edit in the AI Credits section, and choose Cancel Subscription. Share a reason, click Continue, and Confirm. Your Fireflies plan stays exactly the same, and your credits keep working until the end of the billing period. Credits going faster than expected? Open AI Skills in the left menu. Skills like the Daily Brief run on a schedule, so switch off any you don't need. One last tip. Purchased credits reset every billing cycle and don't roll over, so pick the package that fits a normal month. The full guide is linked below. Got a question? Ask us in the Fireflies community. Fireflies