How a Manhattan Defense Firm Runs on MyCase Daily (Full Transcript)

[00:00:00] Speaker 1: A day in the life of someone here is really putting out fires, to be totally honest. Every day things change. There's a new arrest, court has been moved, a family freaks out, there are restraints on your bank accounts or something that's urgent. And so whatever you have planned, whatever you think you're going to be doing, it's never going to work out that way. My name is Todd Spodek. I'm the managing partner of Spodek Law Group, which is a boutique criminal defense firm in Manhattan. So for us, we have to balance a lot of competing interests, right? We have to be incredibly organized for our calendar. We have to know who is appearing at what court, at what time, what that case is on for, and we have to make sure that that information is shared with our clients. So one of the things that's key to our success is the 8am My Case platform, which allows all of the staff to access the same information as our clients. And it's all centrally located, so there's never a dispute of information. It's not existing out there on text or email or some other WhatsApp or chat platform. It's all in one place. And we could always revert back to it to get updated notes, to see where the court is, what floor, what judge, what part. It's all encompassing. It's all in one place. Communications, the file, the billing portal.

[00:01:16] Speaker 2: I would not be able to do my job without My Case. It's kind of become my best friend.

[00:01:20] Speaker 3: Even last night, I called the client's wife and I said, I need these files, can you upload them to My Case? And they can all use it. So if they can use it and we can use it, it's a pretty good program.

[00:01:30] Speaker 1: Every single night for the past 20 years, I have looked at the calendar on My Case to see what cases are on tomorrow, who is going to appear, to make sure the client has the information. And that gives me a great deal of comfort because that's part of the job here, is to make sure the clients are where they need to be and that they're getting the legal services that they paid for. You like that plug, right? Yeah, I love it. It's My Case.