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How Smokeball Streamlined a Law Firm’s Workflow (Full Transcript)

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A firm shares how Smokeball unified processes, simplified filings, improved bookkeeping, strengthened teamwork, and cut staff turnover from 35% to 0%.
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[00:00:00] Speaker 1: Smokeball has transformed the way we operate. We've taken all our manual, disjointed processes and put them into one easy-to-use system. Our paralegals love Smokeball because creating court documents and filing is so much easier. Our bookkeeper now focuses on reconciling and auditing rather than keying in data. Our staff turnover rate has dropped from 35% to 0% and people work better together as a team. Our clients and staff love it and I couldn't ask for a better platform. We'll never switch from Smokeball.

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Arow Summary
Speaker 1 says Smokeball consolidated previously manual, disjointed workflows into one easy-to-use platform, improving document creation, court filing, bookkeeping efficiency, teamwork, client/staff satisfaction, and eliminating staff turnover (35% to 0%). They strongly endorse the product and say they will never switch.
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Arow Title
Smokeball streamlines firm operations and boosts retention
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Arow Keywords
Smokeball Remove
legal practice management Remove
workflow automation Remove
court documents Remove
e-filing Remove
bookkeeping Remove
reconciliation Remove
auditing Remove
team collaboration Remove
staff turnover Remove
client satisfaction Remove
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Arow Key Takeaways
  • Centralizes fragmented, manual processes into a single system.
  • Speeds up court document creation and filing for paralegals.
  • Shifts bookkeeping from data entry to higher-value reconciliation and auditing.
  • Improves teamwork and internal collaboration.
  • Significantly reduces staff turnover (reported from 35% to 0%).
  • Increases client and staff satisfaction and loyalty to the platform.
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Arow Sentiments
Positive: Highly enthusiastic endorsement emphasizing ease of use, productivity gains, happier staff, improved collaboration, and dramatic reduction in turnover, culminating in a commitment to never switch platforms.
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