How Symfonia Scaled Client Training Using ClickMeeting (Full Transcript)

Symfonia’s training lead shares how ClickMeeting expanded webinar reach, boosted attendance, and enabled on-demand learning via recorded sessions in their academy.

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[00:00:00] Speaker 1: ClickMeeting has allowed us to increase the scope of our trainings, thanks to which, of course, the number of our clients participating in the meetings has also increased. My name is Karina Gudzak and I am the Head of the Training Department at Symfonia. Symfonia provides software for managing business processes. We use the ClickMeeting platform to conduct webinars, workshops and training for our clients. All our meetings are recorded and placed in the Academy of Symfonia, thanks to which clients can come back to them many times. I would definitely recommend ClickMeeting to other companies. Previously, we used another global supplier and, unfortunately, it did not meet our expectations, and, above all, the expectations of our clients.

Summary

Karina Gudzak, Head of Training at Symfonia, explains that using ClickMeeting has expanded the reach of their trainings and increased client participation. Symfonia uses the platform for webinars, workshops, and client training, recording sessions and publishing them in the Symfonia Academy for repeated viewing. She recommends ClickMeeting, noting that a previous global provider failed to meet their and their clients’ expectations.

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Title

Symfonia expands client training with ClickMeeting

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Keywords

ClickMeeting Remove

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Symfonia

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webinars

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online training Remove

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workshops

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client onboarding Remove

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training department Remove

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recorded sessions Remove

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Symfonia Academy Remove

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software for business processes Remove

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Key Takeaways

ClickMeeting helped Symfonia scale its training program and reach more clients.
The platform is used for webinars, workshops, and customer trainings.
Sessions are recorded and made available in the Symfonia Academy for on-demand replay.
ClickMeeting is recommended due to better satisfaction compared to a prior global vendor.

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Sentiments

Positive: The speaker highlights increased training scope, higher client participation, and expresses a clear recommendation of ClickMeeting while contrasting it with a previous provider that underperformed.

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