Schedule RTMP Live Captions with 3Play Media (Full Transcript)

[00:00:00] Speaker 1: How to make RTMP Livestreams accessible with 3Play Media. 3Play connects directly with RTMP streams, which means you can order top-quality live captions on every livestream. Today, we're going to show you exactly how it's done. To get started with ordering, navigate to the Live Captioning module within your 3Play account and click on Schedule Live Captions. Select RTMP as your stream type. In the next section, you'll choose your service type. We offer two distinct options. Automatic live captions use 3Play's cutting-edge technology to generate captions in real-time. Professional live captions are delivered by a skilled captioner dedicated to your event, ensuring the highest level of accuracy. Next, name your event. Then, set an event start time. This should be the time that you expect you'll be ready to start livestreaming to your audience. Next, provide the estimated duration of your event. Then, select your pre-event stream start time. This determines how many minutes before your event you'll begin streaming to 3Play, and we'll be ready to start providing captions at that time. We typically recommend beginning the stream about 15 to 20 minutes before your actual event starts. Last, tell us how we can expect to receive your stream. By default, 3Play will use a single-use transcoder. This will generate a unique stream key and URL for each event that you schedule. If you have a reserved transcoder that already exists, you can also select that here. In the next section, set your caption delivery details. If you have a reserved captioning URL or embed that you'd like us to deliver captions to, select that now. You can also create a reserved URL or embed to use for this event and future events if you always want your captions to be delivered in the same place. After your event, saved captions will deliver to the folder that you select here. Next, tell us more about your event type. This tells us whether your event possibly contains advanced subject matter that may require one of our more specialized captioners. If you've selected professional live captions, you can also enter an event description, speaker names, and a word list to provide more context for our captioners. In this step, you have the option to adjust the profanity filter. By default, we populate your existing project level setting. Next, clarify some event constraints. The stream reconnection wait time tells us how long to wait in the instance that your stream disconnects during the event. After this time has passed, we will disconnect from delivering captions. Here, you can also provide a maximum event duration. This gives us an early heads up in case you expect your live event may run longer than the previously estimated duration. When the max event duration has been reached, 3Play will consider the event finished and cease captioning regardless of whether content has concluded. If you've selected professional live captions, you can also select a captioning overtime option. This tells us what you want to happen in the instance your event goes over the original estimated duration. Captions may fall back to automatic generation, or they may continue with a professional captioner depending on availability. Finally, provide a support contact. If our team has questions or issues with captioning, this is who we'll reach out to for help with troubleshooting. Once you're done, click Schedule Captioning. After you complete the scheduling process, you'll be brought back to the live captioning dashboard where your event will now appear under Upcoming Events. An email will also be sent to the provided address, which contains shortcuts to assist in completing setup, given that captions may likely be scheduled far in advance of the actual event starting. Now that you've scheduled a live event with 3Play, you can preview, edit, and monitor your upcoming event from this dashboard. If you've ordered professional live captions, you can also check the captioner match status to see if a captioner has been assigned before your event. If not, the event will be auto-captioned at the specified time. Leading up to your event, you can request customer support by creating a case directly from this dashboard. When live professionally captioned events, you'll also have access to real-time chat support from the Event Details page. When it's time to start your event, be sure to copy the event stream key and URL. This should then be pasted into your encoder in order for 3Play to receive your stream and start captioning. And there you have it. You've successfully ordered live captions using the RTMP workflow powered by 3Play Media. 3Play Media is the only media accessibility services vendor with guaranteed SLAs on quality, deadlines, and support. Get started today at 3playmedia.com.