Slack Emerges as the Interface for Agentic Work (Full Transcript)
[00:00:01] Speaker 1: Why should you ever log into Salesforce again? Maybe you never will. This new agentic enterprise is a system of context, a system of work, a system of agency, and a system of engagement. All front-ended by Slack.
[00:00:18] Speaker 2: There's no way we could have built everything with Bilst and grown the way we have without Slack.
[00:00:22] Speaker 3: Slack is going to be the way that we pull together agentic workflows across the Salesforce ecosystem. We don't have to build a new interface here. There's already one. It's just called Slack.
[00:00:31] Speaker 4: Anthropic largely runs on Slack. I feel like it's the core OS of our company.
[00:00:36] Speaker 5: Now, multiplayer vibe coding, my whole team can contribute to the idea.
[00:00:41] Speaker 6: You don't have to be an engineer to create these incredibly powerful workflows.
[00:00:45] Speaker 7: Slack just continues to win. Nobody wants to try to compete and build a better version. Most cutting-edge teams are hooked on it. Slackbot is the fastest-growing feature I have ever seen at Salesforce, maybe in the industry. I think Slackbot is magic.
[00:00:59] Speaker 8: Slackbot is the most powerful AI tool that we use at MrBeast. It's not just a chatbot. It's pretty much a full-blown agent.
[00:01:08] Speaker 9: This is the most excited I've been to be in technology in my entire career.
[00:01:12] Speaker 8: The limitation now is creativity and imagination. It's not really a question of how to build the thing. It's a question of what you want to build.
[00:01:21] Speaker 10: Slack owns the market. Customers are in there, so the decision is already made for you.
[00:01:27] Speaker 7: Time to buy some CRM stuff.
[00:01:29] Speaker 1: It's called the agentic enterprise, and it's f***ing great.
- Slack is positioned as the primary interface (“front-end”) for agentic work across the Salesforce ecosystem.
- The concept of an “agentic enterprise” centers on systems of context, work, agency, and engagement unified in Slack.
- Teams credit Slack with enabling faster scaling and collaboration, including cross-functional participation.
- Workflow creation is framed as accessible to non-engineers through Slack-based tools.
- Slackbot is portrayed as evolving into a powerful AI agent with rapid adoption and high perceived value.
- Slack’s installed base and daily usage make it a default choice for orchestrating CRM and other enterprise workflows.