Speaker 1: Speechmatics Review Though Speechmatics may not have an attractive graphical user interface, it more than compensates with remarkable precision and impressive document processing speed. As such, it is perfectly suited to be embedded in enterprise workflows. Transcription services can be divided into those that are simply a platform for connecting clients and transcribers, and those that use automated software powered by AI. Furthermore, some companies offer both options at different prices, human transcription being more expensive. Speechmatics, a form of AI, boasts high-quality coding for audio-to-text transcribing as well as providing real-time transcription. Speechmatics is possibly the only company that does not make inflated claims about their AI technology for transcription accuracy of human utterances into documents. By contrast, many other companies praise the performance of their code. The transcription process can be done on a scheduled basis, converting an audio file into a written document. When transcribing audio, the system is able to use punctuation correctly, such as periods, exclamations, and other relevant symbols. Enterprise customers looking to have complete control over the system can configure Speechmatics in various ways. Customizing language specifics, interface designs, and even handling taboo words can be beneficial for businesses operating within a certain sector. Unlike many other transcription systems, Speechmatics doesn't come with an out-of-the-box solution. The configuration process is part of the educational model and the complexity of this depends on how the customer wishes to use Speechmatics. For many customers, this includes designing a specific interface that connects to Speechmatics using an API, and then taking care of the processing and providing of transcribed audio back to the customer. Speechmatics comes with a deployment team that offers guidance on how and where to use the technology for optimal results. Speechmatics provides cloud deployment, public cloud access, on-premises installation, or a combination of the three. It's unfortunate that Speechmatics doesn't offer a customer-friendly interface to modify the tool. Companies must use the Speechmatic API to integrate the transcription process into their system, which requires development work in-house, in order to speed up the transcription process which requires a certain amount of these resources from the customer. Speechmatics is the only company that truly provides powerful transcription software capable of delivering near-perfect results through an easy-to-use command line. Testing is time-consuming due to the complexity of entering long command lines with embedded encryption keys, but the outcomes are impressive. Despite degraded audio conditions, the AI was remarkably able to accurately identify spoken words in a more challenging auditory test. The process engine is adept at pinpointing multiple speakers with similar accents. When it comes to AI transcription quality, this is one of the best available and its accuracy surpasses even some human-created transcriptions. Investing in time and money to achieve the best results is a must, especially with Speechmatics. Despite the lack of a pre-configured package, this limitation protects those investing in it from expecting their transcription provider to fix every problem that arises with using the tool. When it comes to speech-to-text transcription programs, Speechmatics is one of the best we've used. Unfortunately, there's no free trial or free plan, but you can ask for a demo if you need to. The transcription engine provides powerful, accurate real-time, and batch transcriptions with excellent speed. Speechmatics has a wealth of advanced features, such as recognizing regional accents, adding custom words to your dictionary, and robust punctuation tools. Overall, Speechmatics is a powerful choice especially suited for businesses that process high volumes of transcription. It's best to directly contact their sales team in order to get accurate pricing information. www.speechmatics.com