Use Live Assist for Real-Time Meeting Support (Full Transcript)

Use live transcripts, summaries, catch-up tools, and sales answers from Fred during calls, with web and Chrome guidance available.

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Fireflies Live Assist get answers during the call

Added on 10/30/2026

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[00:00:00] Speaker 1: Get answers while the call is still going. In the desktop app, click Take Notes, and Live Assist opens on its own. The transcript fills in on the right as people talk. Lost the thread? Click Summarize So Far or Catch Up for the last minute. Or type any question like, What did Meijer ask about pricing? On sales calls with Fred in the meeting, switch General Assist to Sales Assist, and Fred answers your prospect's questions from your knowledge base. Heads up, Live Ask Fred in Sales assists use AI credits. The Live Assist guide, linked below, covers the web and Chrome versions, too.

Summary

Live Assist in the desktop app provides real-time meeting support. Users can open it by clicking Take Notes, view a live transcript, generate a running summary, catch up on the previous minute, and ask questions about the discussion. During sales calls, users can switch from General Assist to Sales Assist so Fred can answer prospect questions using the company knowledge base. Live Ask Fred and Sales Assist consume AI credits. A linked guide also explains how to use these features on web and Chrome versions.

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Title

Live Assist: Real-Time Meeting Help and Sales Support

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Keywords

Live Assist Remove

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Take Notes Remove

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live transcript Remove

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Summarize So Far Remove

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Catch Up

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Sales Assist Remove

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Fred

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knowledge base Remove

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AI credits Remove

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desktop app Remove

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web

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Key Takeaways

Click Take Notes in the desktop app to open Live Assist automatically.
Follow the live transcript during a call and use Summarize So Far or Catch Up to regain context.
Ask Live Assist direct questions about what participants said, such as pricing questions from Meijer.
For sales meetings, switch General Assist to Sales Assist to let Fred answer prospect questions from the knowledge base.
Live Ask Fred and Sales Assist use AI credits.
The Live Assist guide includes instructions for the web and Chrome versions.

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Sentiments

Positive: The tone is clear, helpful, and promotional, emphasizing practical real-time assistance and useful meeting features.

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