Zoom Launches Automated Certificates for Webinars (Full Transcript)

Webinars Plus and Events users can auto-issue customizable completion certificates based on watch time, polls, and content access—tracked in real time within Zoom.
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[00:00:00] Speaker 1: For a lot of organizations, webinars aren't just content, they're training. CLE credits, continuing education, or proof of compliance have always lived outside Zoom, usually in a messy mix of spreadsheets and manual seps and follow-up emails. This slows organizers down and frustrates attendees who just want their certificate. So we built a simpler way, certification from Zoom, a built-in way to award certificates automatically. Let's walk through how it all works. Webinars Plus and Events customers can turn on certification under Advanced Features. Please note that this feature is available for up to 1,000 attendees and requires everyone to register and attend with their Zoom account. Here you can choose what attendees must complete to earn their certificate, a minimum watch time, poll participation, or content access like downloading required materials. Zoom tracks these actions in real-time and attendees must meet all selected criteria to qualify. Next, you can design your certificate. Easily customize the default template with your own brand colors and logo and edit the text style or upload your own template. You can drag and position dynamic fields like attendee name, event title, and completion date. Zoom generates a preview so you can confirm everything looks exactly right before the session goes live. During the webinar, Zoom tracks each attendee's progress and the moment they meet all the requirements, they'll see a congratulations message and can download their certificate immediately. You can also choose to automatically send a follow-up email with their certificate link. After the event, the analytics tab shows exactly who earned a certificate, how long they watched, and which criteria they completed. Certification gives you an easy and professional way to deliver proof of completion without leaving Zoom or adding another tool to your workflow. Certification is included for free for Webinars Plus and Events customers. Learn more at zoom.com

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Arow Summary
Zoom introduces a built-in certification feature for Webinars Plus and Events that automatically awards certificates based on configurable completion criteria (watch time, poll participation, content access). Organizers can customize certificate templates with branding and dynamic fields, while Zoom tracks attendee progress in real time, enables immediate download upon completion, and optionally emails certificate links. Post-event analytics show who earned certificates and which criteria they met, simplifying compliance and continuing education workflows without external tools.
Arow Title
Zoom Adds Built-in Webinar Certification
Arow Keywords
Zoom Remove
webinars Remove
events Remove
certification Remove
certificates Remove
continuing education Remove
CLE credits Remove
compliance Remove
attendance tracking Remove
analytics Remove
template customization Remove
automatic follow-up emails Remove
Arow Key Takeaways
  • Certification can be enabled in Webinars Plus and Events under Advanced Features.
  • Works for up to 1,000 attendees; attendees must register and join using their Zoom account.
  • Organizers set completion requirements such as minimum watch time, poll participation, and content/material access.
  • Certificates are customizable with branding, logos, and dynamic fields (name, event title, completion date).
  • Attendees can download certificates immediately upon meeting requirements; optional automated follow-up email sends the certificate link.
  • Post-event analytics provide detailed completion and qualification reporting.
  • Feature is included at no extra cost for Webinars Plus and Events customers.
Arow Sentiments
Positive: The tone is solution-oriented and promotional, emphasizing reduced manual work, faster certificate delivery, and a more professional attendee experience.
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