The online process is very easy to use. I was able to quickly obtain an NDA needed for my dissertation requirements and start submitting my interview data for transcribing. The turn-around time was faster than what I ordered. The payment options are very flexible and I am really pleased with the 20% discount available to students.

It was a difficult transcription but they did it pretty good.

First of all, this was my first time using GoTranscript and the fact that I received the finished transcript with 10 hours surprised me! Another part I liked about the service i the way things like [laughter] are captioned. Another thing that GoTranscript does, which is legit is when something is unintelligible they clearly state it inside the transcript. In the case of my transcription I would have appreciated maybe a bit more effort to figure out the unintelligible parts, which I still need to do manually. Another suggestion I have for GoTranscript is for the opportunity to download the Transcript inline or in column form like Rev.com offers.

I havent reviewed all of the translations myself yet, but it looks great to me. Only thing I would improve is the website, it is a bit hard to find some things sometimes. Thanks!