Speaker 1: Thinking about using MyCase at your law firm, you may first want to see how they stack up against Practice Panther. As a legal professional, you're no stranger to having countless responsibilities to handle between client-facing work and administrative tasks. It can often be overwhelming to keep track of paperwork, payments, and legal documents while still providing top-notch service to your clients. We understand that staying on top of administrative tasks while practicing law can be a daunting task. That's the very reason that legal practice management software exists in the first place. This type of software is designed to help you stay organized with all the administrative tasks you have, while helping you enhance your client services. Hi there, I'm Tanisha with Practice Panther, and I'm excited to chat with you today about something that can make your life as a legal professional a whole lot easier. Legal practice management software. If you're here watching this video, chances are you're looking for a way to save time, increase your efficiency, and get back to what you do best—practicing the law. Today, we'll be taking a closer look at a few of the features of Practice Panther and MyCase, and comparing them side-by-side so you can make the best decision for your law firm when it comes to implementing a new software. But before we begin, what exactly is legal practice management software? Legal practice management software is a powerful solution that can revolutionize the way you manage your law firm. By automating many of the manual processes that take place during any given day, legal practice management software can significantly improve the overall efficiency and productivity of any law firm. With the right solution, organizing your law firm no longer has to be a time-consuming task. You can easily manage client information, track billable hours, and generate invoices—all with just a few clicks. With that being said, we're going to compare two popular options out there in the market today—Practice Panther and MyCase. I'm excited to dive in and help you decide which one is the right fit for your law firm. So, let's jump in and take a closer look at what sets MyCase and Practice Panther apart. First, I want to talk about the subscription options. While MyCase aims to provide an all-in-one solution for users, many of the features heavily rely on third-party integrations. A few primary features, such as payments and document automation, are handled outside of MyCase. While these integrations may be useful, it's important to note that they come with additional monthly subscriptions and expenses, increasing the overall cost of your firm's case management systems. Additionally, some users have expressed difficulty in setting up these integrations, which means longer and slower ramp-up times. On the flip side, Practice Panther is the true definition of an all-in-one solution. The software streamlines operations for law firms through its all-encompassing platform, covering all facets of your legal practice with minimal dependence on third-party integrations. Users can quickly become proficient without the need for extensive training. Additionally, Practice Panther offers full customization capabilities, allowing users to customize each feature to their law firm's specific needs. Overall, Practice Panther's easy-to-use interface and customization options make it a popular choice among users. A crucial aspect of running a successful law firm is automating repetitive process, and that can be done through the use of workflows. When you're setting up your workflows, it's important to think about all the possible outcomes of a case, even the ones that aren't what you're hoping for. Let's face it, we all want to win every case, but sometimes that just doesn't happen. So what happens to your preset workflows when things don't go according to plan? MyCase's workflow feature lacks the ability to set up these conditional workflows. As a result, users will need to spend extra time to duplicate and create multiple workflows to manage their operations. On the other hand, with Practice Panther's workflows, you don't have to worry about outcomes. You have the flexibility to design conditional workflows that can branch to other workflows, depending on case outcomes or progress. After all, the whole point of having workflows in the first place is to make your life easier and make your practice more efficient. So you want to make sure they're still effective even when things don't go your way. Now, let's get into a really important feature you should look out for. Online payments. A lot of legal practice management software options out there offer an online payment processing feature to help law firms collect payments quickly and easily. It's definitely a handy tool to have, especially when you're juggling a ton of clients and need a streamlined way to manage payments. But there is one thing you should look out for with online payments, and those are the transaction fees. If you're not careful, those fees can add up pretty quickly, leaving your firm with a hefty monthly bill. MyCase's platform doesn't actually have a native payments processor. So users who wish to accept online payments need to first pay for an integration before even beginning. The transaction fees associated with this processor can get pretty complex, and they vary from card to card. You'll pay anywhere from 2.95% all the way up to 3.7%, plus $0.20 per transaction when you go this route. On the other hand, Panther Payments is natively built into Practice Panther's platform and is more transparent with their transaction fees. With a lower flat rate of 2.9% for all card transactions, including American Express, Visa, and MasterCard, and a flat fee of 2% for each e-check. Plus, it's easy to pull financial reports so you can see exactly what you're paying for and make informed financial decisions right in the platform you're already using to do the rest of your work. Those reports can be a lifesaver when you need insights and analytics to stay on top of your payments. Another major feature of any legal practice management software is the Client Portal. Client Portals are an amazing way to communicate with your clients and keep them updated on their case progress. With a Client Portal, your clients can easily access and view all of their case documents, invoices, and even make payments. It's a fantastic tool that can really streamline communication. Plus, it keeps everything organized in one central location, making it easy for both you and your clients to access important information whenever you need it. MyCase's Client Portal, however, has limitations in providing clients with a complete overview of their case status. According to user feedback, the absence of real-time updates on actionable items has hindered the progress of cases and left clients uninformed about the status of their case and assigned tasks. As a result, clients aren't able to stay up-to-date on the progress of their case, which can lead to frustration and confusion. As for Practice Panther, the Client Portal is a robust feature that enables the assignment of tasks, e-signature requests, document sharing, invoices, and more, while also providing real-time tracking of document views. This granular level of data can really help streamline the progress of cases. It's also extremely customizable. You can add your firm logo and brand colors to the Client Portal, providing a white-glove experience for your clients. So, now that we've reviewed the key features of these two platforms, Practice Panther is the clear winner in this comparison. With its intuitive platform, transparent pricing, and top-notch features, Practice Panther exceeds MyCase in every way. Plus, Practice Panther is more budget-friendly and offers a wide range of customization options to meet the specific needs of your law firm. If you're interested in trying out Practice Panther for yourself, check out the free trial that you can access through the link in the description box below. And if you want a more personalized demonstration of the platform, we're here to help. Just schedule a time and we'll show you how Practice Panther can revolutionize your practice.