Comprehensive Guide to Using Volunteer Hub for Goodwill Industries
Learn how to navigate Volunteer Hub for scheduling and managing volunteer activities with this step-by-step tutorial by Amanda Grover.
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VolunteerHub Tutorial
Added on 09/07/2024
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Speaker 1: Hello, and welcome to the quick training to show you how to use our volunteer, hello, and welcome to our training on how to use our volunteer management database. It's called Volunteer Hub. Now there are printed instructions for everything I'm going to go through, but this will give you a visual aid on how to access all of the information that allows us to keep scheduling straight. So this is Amanda Grover, I'm the program coordinator for Goodwill Industries for West Michigan. I'm in charge of our free tax preparation program, VITA, Volunteer Income Tax Assistance, and we're the VITA services for West Michigan. So today, just real quick, I'm going to give you a quick tutorial on how to use this website. This website is so key for the management of our program because it allows you, the volunteer, to go in and sign up for specific dates that you'd like to volunteer, and it's also a way for you to see the scheduled trainings that we have as well. So first of all, what you'll want to do is you'll want to go online and go to the website. Now we're typing it in, it's www.abc-wm.volunteerhub.com. There's also going to be that passwords and website list. You can print that out to help keep all these different websites and passwords straight, and there's also the tutorial information that will give you step-by-step breakdown instructions on how to use the website as well. So the first thing that you're going to do for the first time that you enter the website is register. So I'm going to take you through that process real quick too. So a username, you can pick anything you want. Some people use an email address. Some people just pick something that they have for most other things. And then you just create a password. You'll click through the instructions down here on the side of the screen. You'll select that you're a new volunteer. And then you're basically just entering some demographic information. So I'm just going to go through this with you guys. It's a little bit tedious, but this actually should hopefully clear up any questions that you might have when you're signing up. There usually aren't too many, but just in case, I like to give a lot of different options to accommodate different learning styles. I'm not fluent in any other language. This is just good for me to know as a program coordinator in case we have anything that comes up. I can look and see who might be able to help with translation. This is just confirming that you're submitting this application and that you understand that I will be using this website and the information from it to help organize volunteers. I really ask, or you can opt out of the emails, but the emails just send you notifications for reminders as to when you're volunteering. If that's something that doesn't interest you at all, by all means feel that you can change this so that you're not emailed. Some people do get annoyed with the frequency of emails because for every shift that you sign up for, it'll send a reminder that you're volunteering. So it just depends on preferences. It's going to give a confirmation page, and then you just click Next. And that is all set. Actually getting registered on here is pretty easy. Right now you can see that what you'll see is a screen. It's actually very simple. It'll show your name up here to confirm that you're in your account. But then you just go to All Events. And then this is just to show you what we have right now. There's nothing that's been put on the calendar because I'm solidifying all of our training dates. But as soon as there's anything listed, it'll look like this. There's a couple of different ways you can look at the screen. So you'll see as the tax season goes on, there's going to be a lot of different events you can sign up for. I put in this mock training just so that you can see. I'll indicate the name of the event. So it might be a training session. But starting in February of 2016, there will be different volunteer events that you can sign up for. So just like this training session, you'll see all of the different volunteer options listed. You can view it in the form of a calendar. There's also different views. You can change it up here. So you can see everything listed this way. So I encourage you to kind of play around with how you view the events because there might be one thing that you prefer over another. Just for our purposes, I'm going to show you. It's really very simple and an easy website to use. So if I wanted to sign up for this training, I would just select mock training. I would select sign up. I would select next to confirm that I'm signing up for this. And then I would select finish. And then I am all signed up for that training. And then you can see all events. Once you go back to that, you'll see that you're signed up. So it's an easy way to confirm that you signed up for what you're available for. If for any reason at any point you cannot make one of the trainings or something like that, you can always select cancel. And what that does is it indicates that you're no longer going to sign up for it. So say you had signed up for a class, but really it turns out you can't get a babysitter or you've had a family emergency that comes up. You can see that you're not registered anymore. So the website is really that easy from your perspective. If you have any questions on how to use this, feel free to contact me, Amanda Grover, and I'll be happy to take you through any of that information. Thanks for watching.

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