Speaker 1: Covenant Health is one of the largest health systems in East Tennessee and we cover a provider area of about 19 counties. We were looking for, obviously, reduced cost, but we were looking for better patient care because medical records impacts the day-to-day patient care so much. That all started for us with the Dolby product for Fusion Text and Fusion Voice and Fusion Speech Recognition. On the speech and text and the front-end product, we quadrupled the amount of lines. We've only added about five more staff members. So chances are, if you have a test today, your physician's going to have your report within an hour.

Speaker 2: My name is Jim Tramontano. I'm a radiologist at Methodist Medical Center in Knoxville, Tennessee. Fusion has revolutionized our practice. We've become much more efficient, been able to actually run our practice with a full less radiologist than we did two years ago before we got Fusion. If you put the time in on the beginning to build templates, that's what makes this system worthwhile. If you had to re-dictate everything, then it would be no different than transcription. But the fact that you can have templates, that means a lot of reports that normally you would have to spend one or two or three minutes actually just saying the words, but not with no interpretation going on, that's all done for you. So you can simply look at the images, concentrate on the images, make the diagnosis, and push the button and know that the words are correct every time.

Speaker 3: It has been tremendous. We've seen a great surge in productivity just with the Dolby system, the transcription system. But then we went on speech rec, and that greatly improved from almost an 80 percent increase in productivity. So it has allowed us to bring in a lot more work around our system. We're doing a lot of, not just our acute care hospitals, but our cancer centers and our physician office groups.

Speaker 2: We not only use it for our in-hospital patients, but we're able to use it for a lot of our outside accounts, the same system. And that was an area where we didn't know it was going to be of use. But we were able to actually use the same system, and the reports just get forwarded to a different location. In the beginning, I didn't trust my recognition rates. I found myself constantly looking at the screen to make sure that what I was saying was actually coming out in the report. But now I find myself not even having a glance at it. I trust it 100 percent. Now it doesn't mean the recognition is at 100 percent, but I'd say it's at 99 plus.

Speaker 4: As we started this process with Dolby, we started with just simply dictation. We knew down the road that we wanted to get into speech recognition and see what else the products could do for us. As we continued to evolve with our relationship with Dolby and the successes we had with Dolby each step of the way, we've used them for areas where we felt like, geez, we were thinking about this. Well, yeah, we could do that for you. And again, working with Dolby has provided us with everything we've needed to do those and to work with our doctors who have not even noticed the fact that we've changed how we did it before and working with us to try to integrate that with our other mainframe

Speaker 5: system products. The only commodity physicians can control in today's health care environment is time. So anything we can do to give our physicians back time is a positive. I believe that not only from a documentation perspective, but from a coding perspective, et cetera, this suite of tools is really going to help us give physicians back time.

Speaker 2: I can't recommend it highly enough. I would say get it. Don't even think twice about it. You'll be happier with the decision.