Speaker 1: So I think in medicine, we're still trying to discover what population health really means at a leadership level. And so we haven't quite developed the language, and I know Saranya had really talked about trying to develop a common language where we can all use the same words. And I think that would be really helpful in starting to talk to all of our staff members, every person employed in primary care, all 532 people in CHA's primary care, and then the rest of the several thousand people across the organization, that the care of our population as a whole is our job. And so I do think that we've done a great job evolving from the, you know, urgent complaint of the day, just the reason why that patient walked in, to being able, as a patient center medical home team, address the whole person care and do all of the dimensions of care. But I think the next evolution in the workforce is for us to give the language of population and community health to everybody on that team, and then really start creating the idea that it's everyone's job to be invested in our populations and in our communities.

Speaker 2: What about curiosity? On a busy workday and helping staff learn how to be curious and without fearing that they won't be able to handle all the information that might come back.

Speaker 1: Right. I mean, I think curiosity is one of my favorite emotions. I think that bringing curiosity to work is actually a good strategy to re-engage with work and to not have burnout, because that learning really feeds the person and the team. But in order to be curious, you have to have safety among a team, you know, psychological and emotional safety, that you may uncover things that you don't know and you don't know how to deal with. And so, you know, the ability for our staff to ask questions about how to do something or how to engage a patient around an aspect of, you know, physical, mental, or social health means that we need to create the partnerships and the trust amongst all of the team members to allow people to bring up questions that don't have easy answers.

Speaker 2: Well, look forward to learning from you on an ongoing basis, and thanks so much for being part of the program.

Speaker 1: Thank you. I really appreciate being here. Great. Thank you. Thank you.