Speaker 1: You and your friend need to ace Friday's exam to avoid summer classes. And after a week of studying, you both feel confident that you pulled it off. But when you get your grades back, they're much lower than the two of you expected. You're devastated. However, your friend doesn't seem too bothered, and it's making you wonder why you can't shake this off like they can. But should you really be trying to look on the bright side? And is controlling our emotions even possible in the first place? The answer to the last question is a definitive yes. There are numerous strategies for regulating our emotions, and one framework to understand these techniques is called the process model. Psychologists use this tool to identify where and how to intervene in the process that forms our emotions. That process has four steps. First, we enter a situation, real or imagined, and that draws our attention. Then we evaluate or appraise the situation and whether it helps or hinders our goals. Finally, this appraisal leads to a set of changes in how we feel, think, and behave, known as an emotional response. Each step of this process offers an opportunity to consciously intervene and change our emotions, and the process model outlines what strategies we might try at each phase. To see this in action, let's imagine you've been invited to the same party as your least favourite ex and their new partner. Your first strategy could be avoiding the situation altogether by skipping the party. But if you do attend, you could also try modifying the situation by choosing not to interact with your ex. If that's proving difficult, you might want to shift your attention, maybe by playing a game with your friends rather than focusing on your ex's new partner. Another option would be to re-evaluate how you think about the situation. After seriously re-appraising things, you might realise that you don't care who your ex dates. If none of these strategies work, you can always try tempering your emotional response after the fact. But this can be tricky. Many of the easiest ways to do this, like hiding your emotions or trying to change them with recreational drugs, generally lead to more negative feelings and health concerns in the long term. More sustainable strategies here include going for a long walk, taking slow, deep breaths, or talking with someone in your support system. While using all these strategies well takes practice, learning to notice your emotions and reflect on where they're coming from is half the battle. And once you've truly internalised that you can regulate your emotions, doing so becomes much easier. But should you use these techniques to constantly maintain a good mood? That answer depends on how you define what makes a mood good. It's tempting to think we should always try to avoid sadness and frustration, but no emotion is inherently good or bad. They're either helpful or unhelpful, depending on the situation. For example, if a friend is telling you about the loss of a loved one, feeling and expressing sadness isn't just appropriate, it can help you empathise and support them. Conversely, while it's unhealthy to regularly ignore your emotions, forcing a smile to get through a one-time annoyance is perfectly reasonable. We hear a lot of mixed messages about emotions. Some pressure us to stay upbeat, while others tell us to simply take our emotions as they come. But in reality, each person has to find their own balance. So if the question is, should you always try to be happy, the answer is no. Studies suggest that people fixated on happiness often experience secondary negative emotions, like guilt or frustration over being upset and disappointment that they don't feel happier. This doesn't mean you should let sadness or anger take over, but strategies like reappraisal can help you re-evaluate your thoughts about a situation, allowing you to accept that you feel sad and cultivate hope that things will get better. If someone told you not to do something, would that make you want to do it? Learn about what psychologists refer to as the Romeo and Juliet effect with this video. Or get more actionable, science-based advice on how to build character at ed.ted.com forward slash buildcharacter.