Optimizing Healthcare: Baptist Health and Medline's Supply Chain Innovations (Full Transcript)

Speaker 1: When seconds count, you expect to receive the best care, but the overarching patient experience is more than what happens between clinician and patient.

Speaker 2: Supply chain is definitely the backbone of the hospital.

Speaker 3: We're support to every single person at Baptist Health. Everyone is our customer. The only reason that we exist is to make sure that our patients are well cared for.

Speaker 1: In fact, so much happens behind the scenes here at Kentucky-based Baptist Health between supply chain, clinicians, and strategic partners like Medline.

Speaker 4: We are at our best from a supply chain's perspective when nobody knows we're there. We can keep those costs reasonable and down and still give you great quality care because

Speaker 1: we worked as a team. That's what's important. And blast it out. Higher acuity patients weren't the only thing changing. A growing system footprint also created more challenges. Saving money is great, but it isn't great when you don't have the right products. Or the right process. That's why leaders turned to Medline for expert clarity at a time of great complexity. By designing a centralized supply chain that supports standardization, this saved nearly $8.2 million. Money that can now be invested in new technology and initiatives that improve the patient experience. Medline supply chain optimization solutions were also implemented to remove non-clinical activities. Instead of logging in to access supply room inventory and point-of-use cabinets, a higher impact solution called Tubin makes it easier.

Speaker 5: All they had to do was run in here and grab that product and take care of that patient.

Speaker 4: I get immediate stock rotation that mitigates our risk of products expiring on the shelf as well as product is always at the ready.

Speaker 1: The Putaway Ready program eliminates the need for Baptist Health employees to unpack, sort and repack delivered products. Instead, Medline delivers it in a Putaway Ready state so they can go straight to shelves.

Speaker 4: That has saved us at least one to two man hours every night to not have to go through that individual sort when the product hits the dock.

Speaker 3: Every dollar that we save means that we have more money to spend on capital. Things like we buy a new MRI, we improve equipment in an OR suite, we upgrade a cath lab.

Speaker 1: The desire to evolve and serve the patient has no limits.

Speaker 6: We put our running shoes on every day with Baptist. We know they're going to be running and we're going to be running with them.

Speaker 1: Many moving parts working together to make care seamless.

Speaker 5: If I can make a patient stay here more satisfactory to them, that's what I want to do.