Revolutionizing City Meetings: Real-Time Multilingual Closed Captioning
Discover how our platform offers real-time multilingual closed captioning, enhancing accessibility and saving costs for city meetings. Engage diverse communities effortlessly.
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Public Meetings Deminar  Automatic Multilingual Closed Captioning (Clip)
Added on 10/02/2024
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Speaker 1: This, when this gets kind of discussed with cities, their eyes really pop because I don't know really of any other platform that features this, but I mean, this really is real time live multi-lingual closed captioning. So what that means is when you're in the platform as a user and you are, have that meeting queued up and the user is watching that meeting and interacting. Now you've even taken a step further and you've said, you know what? We're going to meet people even more where they're at. And with the click of a button, you can not only have closed captions for your meeting, which I'm sure all of, you know, that's typically a cost. I mean, most cities and agencies have to pay for a closed captioning service. That's often thousands of dollars, a cost to the agency to pay for that thing. That's, that's built in to our platform, to the public input platform. That's just a feature, right? And so with a click of a button, you turn on closed captioning. And so, you know, automatically as we're speaking, that closed captioning is going to show up there, right? So, for the hearing impaired, right, it's there, right? So that's standard, right? But here's the cool part about it is if you know that you're interacting with a population that speaks a different language than English, for instance. So, you've got a Spanish speaking contingency at your meeting and you want to still interact with them, but you yourself aren't fluent in Spanish, right? Which is a very, I am not fluent in Spanish, but I want to engage with Spanish speaking residents within my home, my town, right, with the click of a button, you can turn on Spanish closed captioning, and it's actually going to, it's going to close caption all of the, everything that you're saying and in real time, translate that to the Spanish language, right? And then let's say you're interacting with somebody else that speaks a different language. And so even within a meeting, you might, you know, have a time where you're, you're essentially pivoting to kind of address those individual demographics because you feel like that's important, but the point is, it's like this tool is readily available within the public input meetings platform. Usually when we say that, everybody's eyes go huge, right? It's not only is it closed captioning, which is already providing a service far and above what a city might already have, but it's real time multilingual closed captioning, which is addressing two issues, right? You're addressing the equity and accessibility barrier for people that don't speak English, but you're also addressing the closed caption barrier for those that, that might be hearing impaired, right? And so it's like, literally you're knocking out two birds with one stone. And it's built, it's baked into the platform. I just, I don't know any other platform that does that. So for me, this was like, this was, this was a game changer. This would have been a game changer, right? For me.

Speaker 2: Yep. And another perspective, you know, Graham and I did some back of the napkin math a couple of months ago when we were getting ready to launch this. And we backed into around a $2,500 per meeting is a sunk cost to do a translation. So maybe an opportunity we're, and we've, we've taken some polls and trying to get some feedback on the cost, but if someone wants to share in the sidebar, their experience, are there any ideas on costs that they've got to build into the budget to do a translation? It might be interesting to see what we're seeing on that. So everyone has a budget that they need to operate in. So we wanted to highlight this one because the cost savings are also relevant engagement for sure. And it's relevant with working within a budget as well.

Speaker 1: And I'll even drop one more cool thing about, about the platform. It's just that, you know, you can build out a project page. So exactly what you guys are looking at right now is that meeting project page. And you're seeing all that content right there in front of you. You know, all of this was done in the English language, but with the click of a button on our platform, top right hand corner, you can actually, you can translate this entire page to a different language as well. And so you can kind of do all the work, all the legwork and then boom, translate it to a different language right there.

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