Speaker 1: So let's get started. So this is a combination of two Latin words hook and cure, which means care anywhere. If you know what slack or WhatsApp is or what will you is who is like slack WhatsApp to your common combo for healthcare. It's a person centered messaging for us of its kind and gives you real time patient risk in real time. So our team is an I'm forwarding moving slide so if anybody feels that I'm stuck, please let me know so I can jump in and correct it. So myself I formed care merge my co founder Laura exited and formed autism home support services. And then we have Brian Kelly on sales and marketing side. And then Dr. Noor and with us early co founder, he helped me on building the hook who are HIPAA compliant architecture. So what hook was trying to solve is like these clinical communication that goes on between different healthcare workers, one on one communication, and it's everywhere and nowhere. This is result, this results into disorganized communication results into a lot of hospitalizations, and then frontline workforce is very transient workforce so there is really no quantifiable way to So how who solves these three problems is by simply giving them a single tool. So instead of emails faxes phones. They just use hookah, and they communicate in a very patient centered discussion specific type of communication. As they communicate we get structured unstructured data and our algorithms prioritize that patient list for them so they know who to reach out to or what which patients are at higher risk. As they collaborate or other set of algorithms start to give them who honors, which signifies how effectively they're communicating or how fast they're responding or how timely they're responding and how valuable information they're sharing so this helps everybody to see who are good collaborators who are not so good collaborators. It's very simple it's iOS Android based and then we also have a web version. It has these patient channels as you can see on the, you know, left hand side, and then a patient, when you go into a patient channel you can bring in different people from different organizations, they can communicate and there's also a family patient messaging clinicians they can actually go to the family side or the patient side and see what's been what's been taught so we've been growing pretty fast and effectively, we launched in April of last year right at the top of pandemic, and this is how we addressed the pandemic response. So one of the things we did is we already have a great messaging technology, we partnered with zoom so now you can have one touch telehealth enable we integrating with different labs. So as lab results come be pushed that lab result to physicians who are ordering and then patients. We are obviously helping people especially in skilled nursing facilities which are completely locked on to have the staff communicate with families and And then we have a hookah plugin. So this is where you can plug in hookah to coordinate care through your technology if you if you're a healthcare provider. And then there are several different valuable things as part of the response to COVID-19. The most exciting thing is because different people are collaborating we can create a patient journey over time to see what really happened to the patient or where we also have robotic process automation which has increased collaboration over 800%. In essence, who is really the first of its kind messaging platform, our pricing is p.m. p.m. And it's free unlimited so you can invite anybody on who for free, if you're a subscriber. So far we have about 55 contracts, as I mentioned, we launched in April of last year, and we are approaching already hundred thousand in the end of this quarter. So we have about 15,000 total contracts with about thousand users and who I think the what we are looking for here is if you're a provider, you can join hundreds of other providers using hookah. With pairs, we are happy to go at risk with you for technologies, they can embed hookah and simplify messaging and we are in the process of closing our 1 million convertible note so happy to answer any questions anybody has at this time.
Speaker 2: Thank you.
Speaker 1: So robotic process automation is the system knowing the messaging app knowing who to notify without even the person who's sending the message, knowing who should I be so perfect example is a lot of our customers are in skilled nursing facilities and and skilled nursing facilities have a lot of these, you know, transient workforce. So if I'm a nurse, that's come from agency on a part time basis at night, and something is going on with this patient. I don't know who to call. I don't know what their phone number is, I just don't know. But what I do is I, as I message in that patient channel about this patient condition. We, we know who to reach out to for that specific message based on that. So we automatically pull in the right doctor or a nurse practitioner or whoever it is that we have identified to jump in and help that nurse at that time. So that's, that's, that's one very simple example and that is actually increased, you know, the the collaboration by over 800% with one of these clients data that I'm sharing.
Speaker 2: Can you see my screen with the eight x plus. Yep. Yeah, we see it. That's, that's awesome. That's a great example that you just shared. So you've got a lot of opportunity in front of you, what type of organizations are you mainly targeting right now, how are you prioritizing the different areas of opportunity and where do you see the most opportunity for growth and adoption.
Speaker 1: Yeah, thank you. I think what we're seeing is who could just like WhatsApp or Slack, it's a very versatile tool. So anybody in healthcare can use it. And that's what we are seeing our primary focus is where the need is the most, which is post acute care. So a lot 50 million plus seniors that are that aging segment is going to continue to grow, and a lot of physicians and nurse practitioners case managers organizations that are trying to figure out social determinants of health, all those organizations are benefiting and those are our targets primarily physician groups and nurse practitioners who are serving in this post acute care world.
Speaker 2: Are you able to quantify your, your outcomes and anything you can share in terms of the data there.
Speaker 1: Yeah, I think one of the outcomes is, as you've seen like we are able to increase proactive collaboration by eight x. I mean that's huge when when people need somebody and they don't know who to reach the system is automatically connecting them with that person so that's one big outcome the, the subsequent outcome because of that is reduced hospitalization so we have seen up to 20% decrease in hospitalizations for for Nordic, wherever those through a robotic process automation those notifications Some other outcomes that we have seen our staff, you know, quality of life there's a big deal about physician burnout and how they're trying to coordinate all the care for for patients everywhere. So we have seen significant improvements and in lesser burnout because who is super organized by location by patient and their day to day communication.
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