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Speaker 1: Salesforce has recently introduced an ecosystem designed to empower organizations with advanced AI agents called Aging Force Partner Network. Salesforce is a company working in the customer relationship management sector. With its recent announcement of the Aging Force Partner Network, the company is aiming at integrating AI into everyday business tasks. But what is an AI agent? AI agents are smart computer programs that help businesses automate tasks and make better decisions. They can handle customer support by answering common questions, assisting sales by scheduling meetings and following up with potential clients, and recommend products based on shopping habits. AI agents also analyze large amounts of data to predict trends, automate repetitive tasks like data entry, and help companies manage their stock and supply chains. In hiring, AI agents can screen job applicants and even conduct interviews, making the recruitment process faster and more efficient. So what exactly is Aging Force doing? In essence, it's a platform that allows businesses to create, customize, and deploy AI agents capable of handling complex tasks like answering customer inquiries, qualifying leads, and optimizing marketing efforts. These agents can reason through prompts, understand user intent, and interact with multiple systems to execute tasks autonomously. Imagine having a digital workspace that collaborates seamlessly across various applications, all tailored to specific business needs. Now let's talk about the partners. The Aging Force Partner Network includes industry giants like Amazon Web Services, Google Cloud, IBM, and Minimal. These partners are building specialized agents and agent actions that enhance the capabilities of Aging Force. Through the Salesforce AppExchange, businesses can access a catalog of these trusted third-party extensions. This allows for easy customization and integration of agents, meaning you can deploy them based on your specific industry requirements. Let's break down some practical applications. For example, agents can assist with content management by using tools like Google Workspace and Box to streamline document creation and sharing, sales insights by leveraging Zoom and Moody's data to enhance customer interactions and sales strategies, and industry-specific automation by deploying agents for regulated sectors like finance and healthcare, reducing time and compliance risks. Industry analysts are already weighing in on the potential impact of Aging Force. Steve White from IDC Notes said that this open ecosystem will significantly increase productivity and help businesses see faster results from their AI initiatives. Moreover, Salesforce is also partnering with systems integrators like Accenture and Deloitte, ensuring businesses have the support they need to implement these solutions effectively. With their expertise, organizations can tailor strategies, collect data, and achieve quicker adoption of these emerging technologies. Thanks for watching.
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