Step-by-Step Guide to Integrating Otter AI for Closed Captions in Zoom Webinars (Full Transcript)

Speaker 1: Hello. Today I'm going to show you how to use Otter AI to provide closed captions in Zoom webinars. I've already got another video looking at how to provide captions in meetings but a webinar currently works a little bit differently. So here's how to do it. What we need to do is jump into our Otter settings. I've already paired Otter and Zoom up and now I'm going to connect my webinar. In my home page I've got this option here, Zoom webinar. I go into that I then tell Otter when I'm hosting a meeting. I need to tell at the time my webinar is going to be taking place. That's because Otter will start listening half an hour before I'm due to start and half an hour after I'm due to finish. So I'm just going to create a fictitious event that starts at 5 p.m. This will allow me to generate three important codes. A stream URL, a stream key and a live streaming page URL. Next I need to take these pieces of information and when I start my Zoom webinar I need to connect Otter and Zoom. Let's go in now to Zoom. In Zoom the host will have a streaming option. This is assuming you've enabled it in your account settings. I'm going to go to live on custom streaming service and this will then ask me for three important pieces of information. The three pieces of information that Otter previously told us. So all I need to do is copy those in. Live stream URL, I paste it in. A stream key, I paste it in. And finally my live streaming page URL. Once I've put in those three pieces of information I can click go live. Now Otter and Zoom will be paired up together and Otter is going to start listening to anything that happens inside my webinar. If I come back into Zoom I now have this notification at the top of the screen that says live on custom streaming service but my captions aren't going to appear just yet. All this means is I can view a custom streaming link. This will take me to my Otter page where the transcription will be appearing. But if I want closed captions rather than transcription I need something a little extra. I need to paste in an API which I get from Zoom. So let's go back into Zoom now and go down to the bottom and click on closed captions. This will allow me to copy an API token. I copy this. This is going to mean that I'm sending my Zoom content out to Otter. The API will allow Otter to then come back into Zoom and this is how the subtitles will appear down at the bottom. So I copy the token and I jump back into my Zoom, my Otter account sorry, and I paste in that API token and click Save. Now if I go back into my Zoom meeting the two are paired up and subtitles will start appearing at the bottom of the screen. If you find it distracting as a speaker you can turn them on or off as your participants can under the setting in closed captions. But that's how to do it. First of all you take your Otter account, you tell it when you're going to host a Zoom webinar. Then go into your Zoom webinar, connect Otter through that live streaming URL, copy in those three important pieces of information. Then the final and important step, take the API code from Zoom, paste that into your Otter live transcript and you're fully connected. Otter is listening to your Zoom session and sending the transcript straight back and Zoom displays it on screen. Hope that's helpful. Stay tuned for another video coming up next week.