Speaker 1: I want to tell you about the first day in the office. Some of you are going to graduate soon, and this is very important to know. So the night before, you are wicked nervous, can't sleep. You get up early, you manicure your scruff, get a sport coat, heck, it's 2018, sport coat jeans, that's what we're supposed to wear now. You get to the office at 7.55, only to find people dragging in around 8.30, 9 o'clock. Really excited to get that workplace training, and the first thing they do is they make you fill out paperwork, payroll, benefits. Maybe if you're lucky, they give you your email on day one. So day two comes around, just as excited. Paperwork done, I got my email, I'm really excited to get into that workplace training. You walk into the office, they kind of look at you like, I don't really know what to do with you, so let's put you with O'Donnell, and you're going to shadow O'Donnell today. So you sit next to O'Donnell, O'Donnell shows you how to log into your email. Maybe log into the database, and maybe they show you where the coffee machine is, bathroom. Day three. So I'm really excited for my orientation, my workplace training in the office, day three comes around, I got my email, I learned a lot from O'Donnell, now I'm ready to take on this office. And what do they do? Well, day three is exactly the same as day 3,000. This is what most offices call orientation. This is what workplace is like at most offices. Why is that? Why is office the only profession that doesn't invest a tremendous amount in training and development? Let's look at other professions out there. The athlete. The athlete will practice thousands of hours for maybe one hour of competition. Firefighters. Firefighters are required to get 16 hours of training per month, and they're also required to grow in their position. Same thing with police officers, first responders, military. I've seen more training at Parente's down the street behind the bar, that at 90% of the offices in the U.S. today. So why is this going on? In fact, there's been hundreds of studies that say if you invest in workplace training in the office, you'll get more sales, you'll get better output, you'll have a better culture. So what do these office managers, business leaders do? They throw money at the problem. They bring in a nice shiny foosball table. They get that really cool coffee cold brew machine. They get a kegerator. I've seen some companies actually, new employees, hand out a Nerf gun. The definition of training is behavior modification. So you're modifying employees' behavior with a Nerf gun and with beer. That sounds like mediocrity is okay. So who makes the biggest impact in workplace training? Well, if you read Forbes or Fortune or Glassdoor, it's always these big companies. I wouldn't say they make the biggest impact. I would say they're just good marketers. The ones who can make the biggest impact are small business leaders. Let me tell you why. In a small business, there's no red tape. In a small business, you have direct access to the CEO or president. In a small business, it's proven you'll make more money. And small business leaders, guess what? What's the biggest cost to small businesses? Hiring good talent and retaining good talent. So training your employees and investing in development will not only help you retain good talent, but you'll have a great reputation. So something to think about. Students, when you look for that job, ask about the training. Ask about the growth. Ask about development. And business leaders, start investing in your employees. Show them the economics of the business. Train them on the importance of building a network. Train them on how to get on a board. Train them on how to build a charity. And most importantly, train them on paying it forward. Thank you.