We are happy with our first order. We paid for one day delivery and it took 2 days, so this is why i rated delivery time 3 stars.

Really grateful to Gintare for helping to expedite and complete the first order that I submitted to test out Go Transcript's services. The outcome was fantastic and will be proceeding to translate more videos here.

Happy to have discovered your services - I am rating support a 4/5 because I have yet to really try it. So far, pleased with the quality of the transcripts and turn-around timelines being (generally) under estimated timelines. Look forward to using your services more!

The experience was great. The chat feature was nice to be able to get quick questions answered before I submitted my file. I paid extra for a fast turn around and the file was delayed so didn't make the turnaround time, for this project it was ok, but in the future that could be a major problem. I will give big credit to the customer services, I got emails back right away and they even made it right by giving me a credit to make up for the delay. I appreciate that a lot, but there are times when I would need the captions to make my contractual obligations for delivery for my client so this time it worked out but as I mentioned there are other times when a delay like that would have been a VERY big problem. Overall I was happy with the service and will be coming back again.