Couldn't have been easier.

I was generally impressed by GoTranscript's captioning results. There were errors, but the work was much better for the same project than those I received from rev.com: better timing, better sound descriptions. My captions did not meet the one-day deadline, but I do admit that the project was a difficult one. I was warned that the captions would be late by your customer support, though, and was given a revised timeline for delivery. I do have suggestions. First, your captioners for the d/Deaf and hard of hearing need to use proper video captioning formatting (signifiers for song lyrics and dashes when a new speaker speaks, etc). And two, I think that GoTranscript should give us the ability to upload a script of the video/audio being captioned to help the captioner. Your online editor is sub-par to others, but I would honestly rather use my own editor with better-built captions than a nicer editor with terrible ones! I’ll give GoTranscript another go!

Very excellent thank you very much

This service is fantastic. It couldn't be easier to use, and the turnaround is fast and the quality is good. A+