Reviews 2026 | GoTranscript

★★★★★

4.9/5

Based on 3,756 verified reviews

98.7% of customers rate us 4–5 stars.

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"One of the bigger advantages of choosing GoTranscript is that it can cater for the more complex projects you may need to handle"

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★ ★ ★ ★ ★

I think it would be very helpful if you offered services in 2 languages for one transcript. For example, I conducted interviews with bilingual native Russian speakers as a bilingual native English speaker and the interviews were a mix of both languages.

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★ ★ ★ ★ ★

I like the service the few times I have used it. I will try it some more and see.

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★ ★ ★ ★ ★

I have recommended your service to others. Your transcript accuracy is pretty good, especially compared to "AI" based services, and the pricing is also pretty good. Thanks!

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★ ★ ★ ★ ★

The turnaround time was extremely quick and the clarity of the transcriptions is fantastic. Not to mention that the chat is super convenient for quick questions. The customer service woman was super kind.

257 / 754

I really wanted to take the time to thank you for your incredible client service, because I think it's what makes the difference. The service itself is on point and quick; that's perfect. We had to change only a couple of things, mostly to be perfectionists ourselves; I mean, you promised 24h delivery, and it was faster, so I could take my time reviewing. But really, the client service and specifically, Monica, she was so nice and trying to find the best way to help us. I started writing expecting an AI to answer me, and I was really surprised not only to have a human to talk to, but a really nice one, a fast one, and an efficient one. Thank you all!

The work was done really good thank you. For some students who are doing it for university you could additionally ask which rules (e.g. Kuckartz and Rädiker, 2022) should be applied while transcribing...I do not mind paying more that extra service.

The transcription was great. The only reason I gave 4 instead of 5 stars for Accuracy was that quotes from different people were included in the same paragraph. It would have been better if new speakers were given new paragraphs. I didn't have to use customer support but the field was required, so I gave it a 4, but I'll definitely use this service again.

good service

1 / 754

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