Reviews 2026 | GoTranscript

★★★★★

4.9/5

Based on 3,756 verified reviews

98.7% of customers rate us 4–5 stars.

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"One of the bigger advantages of choosing GoTranscript is that it can cater for the more complex projects you may need to handle"

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"We found that GoTranscript is the best service for people who need the most accurate transcripts."

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★ ★ ★ ★ ★

Awesome!

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★ ★ ★ ★ ★

Hi there, Very happy with the service. Used the chat for support on a Sunday evening and was delighted to hear I could get a reduction as a student. That was really helpful.I am a PhD student with a number of interviews and plan to use GoTranscript for all. Very happy overall. there was a slight delay but was kept up to date and it wasn't a problem.

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★ ★ ★ ★ ★

Excellent experience overall. Only minor feedback would be to over the option to receive the transcript without the GoTranscript watermark included. Otherwise everything was perfect.

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★ ★ ★ ★ ★

Considering the heavy Japanese accents of some my interviewees, it's amazing how quickly I received my transcriptions. A+ job.

309 / 754

I really wanted to take the time to thank you for your incredible client service, because I think it's what makes the difference. The service itself is on point and quick; that's perfect. We had to change only a couple of things, mostly to be perfectionists ourselves; I mean, you promised 24h delivery, and it was faster, so I could take my time reviewing. But really, the client service and specifically, Monica, she was so nice and trying to find the best way to help us. I started writing expecting an AI to answer me, and I was really surprised not only to have a human to talk to, but a really nice one, a fast one, and an efficient one. Thank you all!

The work was done really good thank you. For some students who are doing it for university you could additionally ask which rules (e.g. Kuckartz and Rädiker, 2022) should be applied while transcribing...I do not mind paying more that extra service.

The transcription was great. The only reason I gave 4 instead of 5 stars for Accuracy was that quotes from different people were included in the same paragraph. It would have been better if new speakers were given new paragraphs. I didn't have to use customer support but the field was required, so I gave it a 4, but I'll definitely use this service again.

good service

1 / 754

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