Reviews 2026 | GoTranscript

★★★★★

4.9/5

Based on 3,756 verified reviews

98.7% of customers rate us 4–5 stars.

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"One of the bigger advantages of choosing GoTranscript is that it can cater for the more complex projects you may need to handle"

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"We found that GoTranscript is the best service for people who need the most accurate transcripts."

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Some of the options are a little difficult to understand and it can be a little misleading with pricing. For example, it should be made clear that the additions are the cost displayed per minute and more a flat rate. Additionally, these options aren't displayed with description until you toggle over it. Customer service via chat was super helpful to purchase a credit to my account. I'm a student so I needed to use funding right then but for future use. The agent helped me navigate that. They also helped me add the student discount. The service is quite pricey, but it is important to me to have human transcriptions.

Very good app, I just fix 3 words and the document is prerfect to use, thank you!

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★ ★ ★ ★ ★

Really great and fast customer service, I will keep using this service and recommend to colleagues as well.

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★ ★ ★ ★ ★

All good for me.

6 / 754

I really wanted to take the time to thank you for your incredible client service, because I think it's what makes the difference. The service itself is on point and quick; that's perfect. We had to change only a couple of things, mostly to be perfectionists ourselves; I mean, you promised 24h delivery, and it was faster, so I could take my time reviewing. But really, the client service and specifically, Monica, she was so nice and trying to find the best way to help us. I started writing expecting an AI to answer me, and I was really surprised not only to have a human to talk to, but a really nice one, a fast one, and an efficient one. Thank you all!

The work was done really good thank you. For some students who are doing it for university you could additionally ask which rules (e.g. Kuckartz and Rädiker, 2022) should be applied while transcribing...I do not mind paying more that extra service.

The transcription was great. The only reason I gave 4 instead of 5 stars for Accuracy was that quotes from different people were included in the same paragraph. It would have been better if new speakers were given new paragraphs. I didn't have to use customer support but the field was required, so I gave it a 4, but I'll definitely use this service again.

good service

1 / 754

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