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Precisa: GoTranscript’s Powerful Quality Management System

How We Achieve 99.4% Transcription Accuracy
Our market-leading accuracy comes from three pillars: elite talent, a double-pass review on every file, and transparent measurement using Word Error Rate (WER).
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3766 customer reviews
Precisa QMS Overview (PDF)
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Elite Talent Only

400–500 Applicants/Day → ~5.5% Pass

We recruit globally across 140 Languages. Every candidate must pass a two-part entrance exam (guidelines mastery + practical test manually reviewed by in-house editors). Only top performers are onboarded and continuously rated on accuracy, formatting, and turnaround.

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Double-Pass Workflow

Transcriber → Editor → Senior QA

A trained Transcriber completes the first pass. An Editor re-listens end-to-end, fixes errors, enforces style, and validates entities (names, numbers, acronyms). Sensitive or complex files are escalated to senior in-house editors for an additional review.

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Transparent Measurement

Gold Standard

We score output against gold-standard references using Word Error Rate. 99.4% accuracy = 0.6% WER (~6 errors per 1,000 words). Benchmarks use representative audio (accents, topics, SNR) and documented rules. Pilot WER reports and Project Accuracy Certificates are available.

Entity & Terminology Assurance

Terms & Industry-Specific Accuracy

Our transcribers and editors combine careful listening with targeted research to resolve hard items heard in the recording - people/brand/place names, product/part codes, legal/medical terms, finance acronyms, engineering jargon, and units/dates/IDs. We use phonetic clues, accent patterns, and surrounding audio context (slides referenced in speech, speaker clarifications) and cross-check with your briefs, style guides, and term lists - plus credible public sources when context is missing.

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Calibrated Scoring & Error Control

Issue Tagging → Root Cause → Retraining

We tag errors by type (subs/dels/inss, speaker labels, verbatim rules, punctuation, numerals) and run regular calibrationso scoring is consistent across editors and languages. Trends trigger targeted feedback, retraining, or role restrictions. High performers receive priority routing, which pairs complex audio with proven editors - reducing repeat error patterns and preserving the 99.4% benchmark at scale.

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Ready to use Precisa today?

Precisa QMS has been our quality backbone since 2011 and is pre-built into every GoTranscript project - no add-ons, no extra steps. Place your order now to get editor-verified, WER-measured transcripts at 99.4% accuracy. If you’d like more details about how Precisa works, contact enterprise support and we’ll walk you through.

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GoTranscript Inc.
16192 Coastal Highway, Lewes
Delaware 19958
United States
166 College Rd
Harrow HA1 1BH
United Kingdom
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"One of the bigger advantages of choosing GoTranscript is that it can cater for the more complex projects you may need to handle"

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By Mark Pickavance

April 14, 2022

"We found that GoTranscript is the best service for people who need the most accurate transcripts."

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By Matthew Guay

September 22, 2025

"If you frequently need high-quality, human-generated transcriptions for your professional work, GoTranscript is cost-effective, simple to use, and highly accurate."

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March 17, 2025

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I needed the transcription service for my counseling internship. It was so helpful and saved me valuable time as a busy mom and employee!
Erin S. March 3, 2026
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I needed some audio files transcribing urgently for legal purposes. Go Transcript had a live agent on chat who answered all of my questions and gave clear directions on how to access the service I wanted. The transcription was fast and delivered well-before the agreed upon time. Would use again.
Ali March 1, 2026
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The api requires to provide a file url. It would be more practical if we could upload them to your servers instead
Bruno February 26, 2026
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It worked pretty well for the first five minute call I tried.
User February 23, 2026
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