Pros: Very fast turnaround. Reasonable price and a student discount was available. Some of the transcripts were excellent even though my participants spoke Malaysian English, which might not be so familiar to people outside of the region. I was able to request a transcript that included false starts, crosstalk, etc. Timestamps were accurate. Cons: The quality of the transcriptions was not consistent. I only skimmed most of the transcripts, but I can see that some of them will need editing. I read through two transcripts fully at this point - one was near perfect and the other needed editing. However, I can see from the errors that the transcriptionist was not familiar with Malaysia. It's understandable since this is not a Malaysian company. I would definitely use this service again. Even with the editing, most of the transcript was accurate and it was a huge timesaver. With more commonly spoken varieties of English, I think the accuracy would not be an issue.

Great service very quick and accurate.

Perfect! No complaints

I got a unforeseen problem when time to submit all translations was anticipated, meaning I was at risk of losing my application deadline. Despite of having less than 3 working days the translation team manage to anticipated their deliver saving my course application. This result was only possible because of the first class chat support that put me in contact with the right person. On top of all, the translation quality is 5 starts, as the team ensure to preserving the authenticity links from the originals files. I highly recommended GoTranscript. Personally its became my number 1 option for translation. 100% 5 starts, keep up the excellent work guys!!