How do you ensure quality?

We at GoTranscript completely understand the importance of accuracy in transcription. That's why we always aim for 99% accuracy. This percentage holds true across the board, from simple content to complex medical transcription services . We start by hiring only the best. We then employ a system of reviews and checks to ensure quality and accuracy. Our staff have no less than 5 years of transcribing experience, so you can be sure your audio files are transcribed with great care and attention to detail.

How do you keep my information secure?

All of our translators/transcribers sign a Confidentiality Agreement. We respect our clients privacy; therefore, we give clients the option to personally remove completed transcriptions from our database. The data is completely removed from the computers of our translators/transcribers as well.

Do you offer online transcription services in other languages?

Yes. For the moment, the available languages are: English , Arabic , Bosnian , Catalan , Chinese , Croatian , Dutch , Filipino , French , German , Hebrew , Indonesian , Italian , Japanese , Korean , Lithuanian , Persian , Portuguese , Russian , Serbian , Spanish , Swahili , Swedish , Turkish , Vietnamese .

Do you use speech recognition software to produce your transcriptions?

Never. Speech-to-text programs can't achieve the quality our professional transcriptionists can.

Where are your transcriptionists located?

The majority of our transcriptionists are based in the United Kingdom or United States and are native English speakers.

Do you offer a discount for high volume?

Yes. We love our customers! To show our appreciation for your patronage, we offer a Customer Loyalty Program. It's our way of thanking you. You can get the lowest prices around and enjoy special discounts just by continuing to use our services. For our loyal customers, the price per audio minute can be as low as $0.84. 5% OFF for 2500+ uploaded minutes* 10% OFF for 5250+ uploaded minutes* 15% OFF for 10000+ uploaded minutes* *Uploaded minutes calculated for all orders.

How do I know if I have a low-quality audio file?

Low-quality audio has one or more of the following: • Speakers talking over each other • Interruptions • Background noise • A low-quality microphone • A microphone that's far from the speaker(s) We add $0.20 a minute for these more complex transcriptions and assign them to our more experienced Pro Transcribers to guarantee quality results. Also, most of our English-language transcribers are based in the U.S. and U.K. An ESL speaker can be hard to decipher, as can even a thick Australian or South African accent. Please use this Pro Transcriber option for: • Speaker(s) with a heavy accent • Two or more different accents Please be sure to click the 'Yes' radio button next to the 'Low-quality audio / Heavy accent' option on your order form. Choosing this option ahead of time ensures that you receive your completed file as quickly as possible.

What is transcription?

It's the process of turning recorded audio into text. A transcriber listens to a recording or an audio track from a video and turns it into a formatted text document. The transcription is produced in the same language as the recording and stays true to the recorded speech and sound events. While stutters and false starts are omitted (except in full verbatim transcription), we do not summarize, paraphrase, or correct any grammar errors the speakers make.

Do you accept links from third-party sites?

We're unable to retrieve files if a website requires a password, a manual download, or other types of human interaction with the host. You can submit YouTube, Dropbox, Google Drive, Vimeo, Dailymotion, Facebook, Instagram, SoundCloud, BluCloud, Twitter, WeTransfer, Wistia, Zoom links. You can use other services as long as the URL leads to the file itself. If you're not sure if the URL leads directly to your file, all you need to do is try it out. Click the PASTE URL button, copy your link, and click ADD. If our system can't fetch your file, you'll get a notification.

Do you transcribe onscreen video content?

Not by default. GoTranscript accepts a wide range of audio and video formats. We transcode those files to MP3 before our transcriptionists start working on them. They handle the audio portion of your material, but you can leave a note or get in touch with us if you need the video content transcribed.

What impacts the turnaround time?

The most significant influence on turnaround time is the audio quality of your recording. In most cases, challenging audio takes more time to transcribe. Things like heavy accents, lots of background noise, and highly technical content that requires lots of research usually take longer to transcribe than clear audio. Length of the recording also plays a factor here, and long files generally take more time.

Do you have any minimum audio quality standards?

The quality of your recording directly impacts the final transcript quality. For high-quality transcripts, clear audio with adequate volume and minimum background noise is a must. Here are a few simple tips you can follow to make sure your audio recording quality is top-notch!

What is transcription and how does it work?

Transcription is the process of converting spoken or recorded audio into written text. It works by having a trained transcriber listen to the audio, type out what is being said, and then proofread and edit the text to ensure accuracy.

What is the average turnaround time for transcription services?

The average turnaround time for transcription services can vary depending on the provider, but it typically ranges from 24 hours to a few days.

How can clients receive their transcripts?

Clients can receive their transcripts via email or through the GoTranscript website, where they can be downloaded in a variety of file formats.

Why would someone need focus group transcription services?

Focus group transcription services can be beneficial to market researchers, social scientists, and anyone who needs to analyze group discussions for research or business purposes.

What is the experience level of the transcriptionists who provide focus group transcription services?

Most transcription companies have experienced transcriptionists who are trained to capture the nuances of group discussions.

Can focus group transcription services be customized for different industries?

Yes, most transcription companies offer customized services for different industries, such as market research or healthcare.

Focus Group Transcription Services | From $0.84/min

Focus group transcription

A crucial part of any market research, the typical focus group is comprised of five to fifteen people that a company interviews together to find out what the “average Joe” thinks. Companies use focus group data to figure out how to sell their product or service better, while academics and special interest groups use focus groups to collect data for research. Focus groups are a great example of qualitative research.

Focus group transcription is one of the most challenging because of the number of speakers and their overlapping voices. If a lot of focus group interviews are held for one product, the task of transcribing all this data would be too exhausting and complicated for a person without any transcribing experience.

Forget about these troubles and do what you really need to do – care about your business, your products and your satisfied clients. We will do the most tedious and complicated part of your market research. Just upload your focus group interviews here and choose from our various turn-around time options. We assure that you will get an accurate, clear and easily readable text document sent directly to your inbox.