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Best Practices for Accessible Transcriptions: Ensuring Clarity and Usability

Andrew Russo
Andrew Russo
Posted in Zoom Feb 1 · 3 Feb, 2024
Best Practices for Accessible Transcriptions: Ensuring Clarity and Usability

Best Practices for Creating Accessible Transcriptions

In today's digital world, making content accessible is more important than ever. Transcription services give everyone—including people with hearing loss and those who enjoy reading—a way to access audio or video content. However, making top-quality, accessible transcripts takes more than just turning speech into text. This guide explores the best practices for creating transcriptions that everyone can use and understand.

Why Accessible Transcriptions Matter

Accessible transcriptions are vital for inclusion. They help people with hearing loss, support language learners, and meet legal accessibility requirements set by the ADA and other laws. Data shows that nearly 15% of U.S. adults report some trouble hearing (CDC, 2020). Good transcripts help these individuals, offering a better experience for everyone.

  • Make content usable for people with disabilities
  • Increase your audience and reach
  • Boost your website’s SEO
  • Meet legal and educational standards

If you want to ensure all online content is available to every user, good transcription practices are essential.

Key Best Practices for Accessible Transcriptions

1. Focus on Accuracy

Accurate transcripts should capture every word and meaning from the original audio. This means using correct spelling, grammar, and punctuation—and getting names and technical terms right. Transcripts with errors can confuse readers and fail to meet accessibility standards.

To maintain accuracy, consider using transcription proofreading services. Research shows manual or high-quality human transcription provides better accuracy than many automated methods (Stanford study, 2021).

2. Use a Clear and Consistent Format

  • Label speakers clearly (e.g., Interviewer: Jane, Guest: John)
  • Keep a logical structure that matches the original content
  • Use headings and line breaks for readability

Consistent formatting improves comprehension, especially for long interviews or group discussions.

3. Include Non-Speech Elements

Transcripts should include more than dialogue. Add non-speech elements that matter, such as:

  • [laughter]
  • [music]
  • [applause]
  • [door slams]

Use square brackets for these cues to make meaning clearer for readers who can’t hear the original sounds.

4. Keep Transcripts Clear and Easy to Read

  • Break down complex sentences
  • Use simple language for complicated concepts
  • Keep paragraphs short—no more than two sentences
  • Use bullet lists when possible

Aim for a Grade 8 or lower reading level. This supports users who may be learning English, as well as people who simply prefer clear, direct language. Studies confirm that accessible text increases engagement across all age groups (Nielsen Norman Group, 2022).

5. Add Timestamps

Timestamps help users find important points in the content. They work best for:

  • Long interviews
  • Webinars
  • Lectures or panel discussions

Consider adding a timestamp whenever a new speaker starts or at regular time intervals, such as every 30 seconds. Timestamps are also essential if you want to add closed captions or match your transcript to video and audio.

6. Ensure Compatibility with Screen Readers

  • Use plain text or accessible PDF formats
  • Offer transcripts on web pages, not only as attachments
  • Use alt text for images when needed

Accessible design is crucial for users who rely on assistive technology. Websites should offer clear navigation to find transcripts easily. Following Web Content Accessibility Guidelines (WCAG) ensures your files are screen reader-friendly.

7. Update and Improve with Feedback

  • Ask users for feedback on your transcripts
  • Fix issues with clarity or formatting
  • Regularly review to catch and correct errors

Audience feedback helps you improve the quality of your transcription process. Continuous improvement means your content stays accurate and accessible over time.

Extra Tips for Top-Quality Transcription

Conclusion: GoTranscript Helps You Create Accessible Transcriptions

Accessible transcriptions allow everyone to enjoy audio and video content. When you focus on accuracy, clarity, and accessibility, your work reaches more people and meets current legal and ethical standards. If you need fast, reliable, and accessible transcription services, AI transcription subscriptions, or help with captioning or translation, GoTranscript is ready to help.

You can order transcription or order captions directly and ensure your content is accessible to all.